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Pollo Campero

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Flexible Schedule

Job Description

Campero is a renowned restaurant brand known for its commitment to delivering high-quality, flavorful and authentic dining experiences. As a well-established player in the restaurant industry, Campero prides itself on fostering a customer-centric and agile operation that drives customer loyalty and consistently surpasses guest expectations. With a focus on passion for service, operational excellence, and employee development, Campero maintains its status as a preferred dining destination with a strong local presence. The General Manager plays a crucial leadership role in upholding these values and leading the restaurant to success.

The General Manager position at Campero is a dynamic and compr... Show More

Job Requirements

  • Must be 18 years of age or older
  • Must be fluent in English and Spanish
  • Preferred 1+ year of experience in similar roles
  • Ability to lift and push 50 lbs
  • Ability to stand for long periods
  • Flexibility to work nights, weekends, and holidays
  • Preferred Food Handlers Card or ServSafe Certification
  • Ability to work with computers
  • Must follow the company Personal Care and Hygiene policies
  • Must be able to produce authorized U.S. work documents

Job Qualifications

  • Must be 18 years of age or older
  • Must be fluent in English and Spanish
  • Preferred 1+ year of experience in similar roles
  • Ability to lift and push 50 lbs
  • Ability to stand for long periods
  • Preferred Food Handlers Card or ServSafe Certification
  • Ability to work with computers
  • Must follow the company Personal Care and Hygiene policies
  • Must be able to produce authorized U.S. work documents

Job Duties

  • Establish objectives and goals for operations and supervise daily shift operations
  • Procure the implementation of best practices regarding the operation
  • Model passion for service, establishing an engaging dynamic with customers and employees at the restaurant
  • Attend and resolve problems as they appear in the restaurant operation
  • Involve in the operational and technical training of employees
  • Provide timely performance feedback and ensure the team is developing according to plan, ensuring incoming staff complies with company policy
  • Maintain safety and food quality standards
  • Verify customer satisfaction, handle customer complaints, interact with guests to get feedback on product quality and service levels
  • Organize schedules, keep track of employees hours and record payroll data
  • Place orders from vendors
  • Manage P&L
  • Ensure all end of day cash outs are correctly completed
  • Coordinate daily front- and back-of-house restaurant operations
  • Control operational costs and identify ways for operational efficiency
  • Coordinate recruitment, selection and onboarding to maintain a complete team in the restaurant
  • Maintain overall sanitation, health, cleanliness and safety standards for food preparation areas, cooking services, and dishes and utensils
  • Follow and abide by all safety rules, policies, and procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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