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Pollo Campero

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $65,000.00 - $70,000.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Training and Development
performance bonuses

Job Description

Campero is a renowned restaurant brand known for its commitment to delivering an outstanding customer experience centered around high performance and operational agility. The establishment prides itself on fostering customer loyalty through quality food, exceptional service, and a welcoming environment that embraces passion and dedication from its team. As a leader in the restaurant industry, Campero continues to expand its footprint by maintaining a strong local presence and promoting the values of a customer-centric approach at every level of operation.

The General Manager position at Campero plays a vital role in ensuring that the restaurant operates smoothly, efficiently, and pro... Show More

Job Requirements

  • Must be 18 years of age or older
  • Must be fluent in English and Spanish
  • Preferred 1+ year of experience in similar roles
  • Ability to lift and push 50 lbs
  • Ability to stand for long periods
  • Flexibility to work nights, weekends, and holidays
  • Preferred Food Handlers Card or ServSafe Certification
  • Ability to work with computers
  • Must follow the company personal care and hygiene policies
  • Must be able to produce authorized U.S. work document

Job Qualifications

  • Fluent in English and Spanish
  • Preferred 1+ year of experience in similar roles
  • Preferred Food Handlers Card or ServSafe Certification
  • Ability to work with computers
  • Ability to stand for long periods
  • Flexibility to work nights, weekends, and holidays

Job Duties

  • Establish objectives and goals for operations and supervise daily shift operations
  • Procures the implementation of best practices regarding the operation
  • Models passion for service, establishing an engaging dynamic with customers and employees at the restaurant
  • Attends and resolves problems as they appear in the restaurant operation
  • Involves himself in the operational and technical training of employees
  • Provides timely performance feedback and ensures the team is developing according to plan, ensuring incoming staff complies with company policy
  • Maintains safety and food quality standards
  • Verifies customer satisfaction
  • Handles customer complaints, interacting with guests to get feedback on product quality and service levels
  • Organizes schedules, keeps track of employees hours and records payroll data
  • Places orders from vendors
  • Manages P&L
  • Ensures all end of day cash outs are correctly completed
  • Coordinates daily front- and back-of-house restaurant operations
  • Controls operational costs and identifies ways for operational efficiency
  • Coordinates recruitment, selection and onboarding to maintain a complete team in the restaurant
  • Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils
  • Follows and abides by all safety rules, policies, and procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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