Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,500.00 - $74,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
401k plan
Employee Discounts
Professional development opportunities
Gym membership
Job Description
EoS Fitness is a leading health and wellness company dedicated to helping individuals achieve their fitness goals through a supportive and energetic environment. Known for its focus on creating loyalty among members and encouraging lifelong exercise habits, EoS Fitness offers state-of-the-art facilities, expert guidance, and a welcoming community for fitness enthusiasts of all levels. With numerous locations and a reputation for excellence in service and member engagement, EoS Fitness continues to grow as a prominent fitness establishment in the industry.
The General Manager at EoS Fitness plays a critical leadership role within the organization, acting as the driving for... Show More
The General Manager at EoS Fitness plays a critical leadership role within the organization, acting as the driving for... Show More
Job Requirements
- Must successfully pass background check
- CPR certification required within 30 days of hire
- Ability to work in a gym setting, move about club floors and rooms, communicate with employees, members, and the public
- Ability to access and operate the company computer system including preparing documents, entering data into computer system, read reports from a computer database or email system
- Ability to bend routinely and repetitively to lift more than 40 lbs
Job Qualifications
- 2 years of sales management experience
- 3-4 years of customer service experience
- Prior experience or strong interest in the fitness industry
- Strong communication skills both verbally and in writing
- Excellent relationship building and influencing skills with people at all levels and in all functions
- Strong detail orientation with a systematic and thorough approach to problem solving
- Good time management, organizational, and record-keeping skills
- Excellent MS Office skills
- Embraces core values of the company
Job Duties
- Hiring, training, scheduling, and supervising staff members including Assistant General Managers and Fitness Consultants
- Effectively communicate goals, expectations, and procedures to staff members
- Set and achieve membership and revenue goals, track KPIs, and develop strategies to increase membership retention and new sign-ups
- Provide constructive feedback to staff members on their performance using clear and specific language
- Ensure high-quality customer service by addressing member concerns or complaints and managing membership inquiries
- Engage with members in a friendly and approachable manner, actively listening to their needs and concerns
- Ensure compliance with health and safety regulations and implement safety protocols
- Supervise maintenance and cleanliness of facility including equipment, locker rooms, and common areas
- Communicate calmly and clearly with staff and members during emergencies or unexpected disruptions providing necessary instructions and updates
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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