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Pollo Campero

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $60,000.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Starting from USD $60,000 per hour

Job Description

Campero is a renowned restaurant brand recognized for delivering exceptional dining experiences focused on high-quality food, customer satisfaction, and efficient service. As a leader in the foodservice industry, Campero operates multiple locations committed to maintaining strong customer loyalty and operational excellence. The company prides itself on fostering a customer-centric culture, emphasizing service excellence, and maintaining high safety and quality standards throughout the restaurant network. Campero represents a dynamic and fast-paced restaurant environment where passion for service meets efficiency and innovation.

The General Manager role at Campero plays a pivotal part in ensuring the success of each restaurant location. This p... Show More

Job Requirements

  • Must be 18 years of age or older
  • Must be fluent in English and Spanish
  • Preferred 1+ year of experience in similar roles
  • Ability to lift and push 50 lbs
  • Ability to stand for long periods
  • Flexibility to work nights, weekends, and holidays
  • Preferred Food Handlers Card/ ServSafe Certification
  • Ability to work with computers
  • Must follow the company personal care and hygiene policies
  • Must be able to produce authorized U.S. work documents

Job Qualifications

  • Must be fluent in English and Spanish
  • Preferred 1+ year of experience in similar roles
  • Preferred Food Handlers Card/ ServSafe Certification
  • Ability to work with computers

Job Duties

  • Establish objectives and goals for operations and supervise daily shift operations
  • Procures the implementation of best practices regarding the operation
  • Models passion for service, establishing an engaging dynamic with customers and employees at the restaurant
  • Attends and resolves problems as they appear in the restaurant operation
  • Involves himself in the operational and technical training of employees
  • Provides timely performance feedback and ensures the team is developing according to plan, ensuring incoming staff complies with company policy
  • Maintains safety and food quality standards
  • Verifies customer satisfaction
  • Handles customer complaints, interacting with guests to get feedback on product quality and service levels
  • Organizes schedules, keeps track of employees’ hours and records payroll data
  • Places orders from vendors
  • Manages P&L
  • Ensures all end of day cash outs are correctly completed
  • Coordinates daily front- and back-of-house restaurant operations
  • Controls operational costs and identifies ways for operational efficiency
  • Coordinates recruitment, selection and onboarding to maintain a complete team in the restaurant
  • Maintains overall sanitation, health, cleanliness, and safety standards for food preparation areas, cooking services, and dishes and utensils
  • Follows and abides by all safety rules, policies, and procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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