Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,500.00 - $63,600.00
Work Schedule
Flexible
Benefits
competitive base salary
Annual Incentive Bonus Plan
Comprehensive benefits package
Career growth opportunities
Health Insurance
Paid Time Off
Retirement Plan
Job Description
Avion Hospitality is a renowned management company that operates a portfolio of dynamic hotel properties with a distinguished reputation for transparent leadership, operational excellence, and a people-first culture. The Lexington Marriott Griffin Gate Resort is one of Kentucky's most iconic destination resorts, managed by Avion Hospitality, situated amidst the picturesque rolling bluegrass hills. The resort offers an exceptional guest experience highlighted by amenities such as a championship golf course, a relaxing spa, a resort-style pool, and unique Music at the Mansion events that provide vibrant activations throughout the property. This environment creates a unique blend of sophisticated relaxation and active... Show More
Job Requirements
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner
- Maintain regular attendance in compliance with Avion Hospitality standards
- Maintain high standards of personal appearance and grooming including compliance with dress code and wearing a name tag
- Comply with Avion Hospitality's standards and regulations to ensure safe and efficient hotel operations
- Comply with certification requirements including Food Handlers, Alcohol Awareness, CPR and First Aid
- Conduct daily ATOM meetings focusing on prospecting and existing account calls
- Engage actively in hotel sales efforts including client meetings and hosting events
- Tour operating departments daily and adjust via department heads
- Conduct weekly staff meetings and training sessions
- Meet all financial review dates and corporate directed programs timely
- Hold monthly financial reviews with managers and supervisors
- Ensure department heads maintain budgeted productivity and accounting procedures
- Develop managers for advancement through training programs
- Participate in M.O.D. coverage as scheduled
- Maintain contact with management trainees
- Adhere and train others on Avion Hospitality policies and procedures
- Ensure training in service standards occurs in all departments
- Assist in creating a positive, team-oriented environment focusing on guests
- Inspect rooms regularly with housekeeping and engineering
- Ensure processing of invoices daily
- Submit required financial documents monthly
- Oversee cleanliness and maintenance through inspections
- Ensure employees are attentive, friendly, courteous and efficient
- Forecast monthly financial position with reforecasting
- Conduct interviews and follow hiring procedures
- Ensure compliance in interviewing and hiring procedures
- Interview final candidates before offers
- Perform department manager performance appraisals
- Motivate, coach, counsel and discipline management staff
- Maintain professional working relationships and communication
- Ensure fair and equitable treatment of employees
- Meet with sales clients, greet guests during peak times
- Maintain procedures for hotel safe security
- Conduct bi-monthly credit meetings
- Complete corporate training and become certified trainer as required
- Ensure scheduled meetings occur on property
Job Qualifications
- 6+ years of progressive hotel leadership experience, resort experience preferred
- Bachelor's degree in Hospitality or Business preferred, equivalent experience accepted
- Strong financial acumen with ability to analyze and act on performance metrics
- Excellent interpersonal and communication skills, passionate about people
- Proven success leading large, multi-department teams in complex operations
- Proficiency in Microsoft Office including Excel, Word, PowerPoint
- Marriott systems knowledge a plus
- Valid driver's license
- Flexibility to meet the dynamic needs of the resort
Job Duties
- Lead with presence, fostering a culture of hospitality and accountability
- Drive financial performance through revenue growth, cost management, and forecasting
- Ensure exceptional guest experiences through continuous service and quality improvements
- Develop, coach, and mentor department leaders to build future Avion and Marriott leaders
- Conduct property walks, team huddles, and regular performance reviews with key leaders
- Partner with Sales, Finance, and Operations to ensure goals and metrics are achieved
- Lead resort activation strategies including community engagement and on-property events
- Maintain full compliance with Avion Hospitality, brand, and local standards
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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