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Metz Culinary Management

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
performance bonuses

Job Description

Metz Culinary Management is a family-driven company that takes pride in delivering restaurant-inspired hospitality to every guest they serve. With a firm commitment to quality, community, and a passion for excellence, Metz Culinary Management operates a variety of food service establishments with a unique blend of culinary expertise and exceptional service. The company is known for creating memorable guest experiences through its innovative food service concepts and strong dedication to operational excellence. With a culture that values collaboration, development, and customer satisfaction, Metz Culinary Management continues to grow and thrive as a leader in the food service industry.

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Job Requirements

  • Minimum of 2 years experience as a Restaurant or Airport General Manager
  • capable of performing all hourly position functions
  • knowledge of POS and back office systems
  • strong leadership and coaching skills
  • excellent communication skills
  • ability to work in a fast-paced, change-oriented environment
  • ability to manage profit and loss centers
  • availability to respond to business needs on short notice

Job Qualifications

  • Four-year college degree preferred
  • minimum of 2 years as a Restaurant or Airport General Manager with extensive knowledge of systems, methods, recipes, and policies
  • capable of performing all functions of hourly positions
  • knowledge of POS and back office systems to fulfill management functions
  • strong leadership abilities
  • excellent problem-solving and communication skills
  • experience managing profit and loss
  • ability to develop and coach team members
  • knowledge of compliance requirements
  • ability to manage multiple priorities and adapt to change

Job Duties

  • Assist in the successful transition from current food service provider to Metz Culinary Management
  • develop operational standards including training, recipes, and steps-of-service while ensuring franchise brand standards are met
  • manage all day-to-day food, beverage, and news operations focusing on delivering great guest and team member experiences
  • directly supervise and support management/supervisors and hourly Team Members
  • manage all profit and loss centers
  • ensure business results meet or exceed proforma and budget targets
  • align all behavior with company values and operating expectations
  • execute on all brand standards
  • identify opportunities for sales growth, traffic increase, and return visits with a 4-wall mentality
  • oversee local store and national marketing promotions
  • determine current and future staffing needs
  • respond and adapt to travel interruptions, weather impacts, and related business volume changes
  • be available to work on short notice
  • identify and develop high-potential team members and managers
  • provide ongoing feedback, coaching, and development
  • evaluate performance and hold team accountable
  • create a safe, clean, and discrimination-free environment meeting legal and company standards
  • respond to guest service complaints and resolve issues
  • work closely with airport administration, FAA, and TSA for compliance
  • complete financial and payroll administrative duties accurately and timely

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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