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KFC

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $44,300.00 - $66,200.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Paid training
flexible scheduling

Job Description

KFC is a globally recognized quick-service restaurant brand, famous for its signature fried chicken and commitment to delivering a satisfying customer experience. As part of a leading global foodservice company, KFC operates thousands of locations worldwide, striving to provide guests with high-quality food, exceptional service, and a welcoming environment. The brand continuously innovates menu offerings and enhances operational efficiency to maintain its competitive edge in the fast-food industry. KFC's dedication to its core values revolves around teamwork, hospitality, and delivering outstanding results, making it a top choice for food lovers and a preferred employer in the restaurant sector.
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Job Requirements

  • High school diploma or equivalent
  • Prior experience in a supervisory or management role in the restaurant industry
  • Ability to work flexible schedules
  • Arrive at work on time
  • Follow procedures for operating restaurant equipment
  • Regular access to personal vehicle
  • Ability to lift up to 25 lbs and carry up to 30 feet
  • Ability to push or pull up to 90 lbs up to 30 feet
  • Ability to stand and walk for most of the shift
  • Follow cash handling safety and security procedures
  • Adhere to KFC and regulatory safety requirements
  • Comply with KFC's human resources policies and processes

Job Qualifications

  • Experience in restaurant management
  • Strong leadership and coaching skills
  • Ability to analyze and interpret financial data
  • Excellent communication and interpersonal skills
  • Proven track record of fostering team collaboration
  • Knowledge of fast-food restaurant operations
  • Ability to develop and implement strategic plans
  • Customer service excellence
  • Performance management experience
  • Ability to motivate and inspire teams

Job Duties

  • See core issues in complex situations quickly
  • Energize team by encouraging discussion of possibilities and setting breakthrough targets
  • Seek continuous feedback to improve performance
  • Execute RGM success routines effectively
  • Coach and drive excellence in core operations such as shift accountability, cost control, and maintenance spending
  • Use leadership styles including High Impact Coaching and EARS
  • Champion and role model a collaborative culture
  • Hold team accountable using performance management processes
  • Recognize exceptional employee performance
  • Recruit, select, develop and retain team members
  • Partner with management team to ensure effective training
  • Maintain positive energy
  • Model passion for winning by executing cleanliness, hospitality, accuracy, maintenance, product and speed of service standards
  • Analyze financial performance and market trends
  • Implement restaurant plans and marketing initiatives
  • Conduct Period Business Reviews to close performance gaps
  • Develop intentionality around goals and convey positively
  • Focus team on problem solving
  • Enhance leadership skills continuously
  • Commit to helping others grow and develop

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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