Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $62,400.00 - $72,000.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Employee assistance program
Restaurant Discounts
Career growth opportunities
Job Description
Wildfire is a distinguished restaurant that brings to life the vibrant atmosphere of a 1940s supper club, where guests can enjoy a unique blend of nostalgia, excellent cuisine, and warm hospitality. Known for its carefully curated vintage décor, including black and white photography and jazz music, Wildfire offers a memorable dining experience that feels both intimate and inviting. The restaurant features an open kitchen where diners can observe chefs as they prepare signature dishes, enhancing the overall sensory experience with the aromas of hearth oven-cooked meals. Wildfire’s menu includes a variety of specialty items such as crusted steaks, oven-roasted seafood,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a server role preferred
- Ability to stand and walk for extended periods
- Ability to lift and carry heavy items up to 50 pounds
- Strong communication skills
- Ability to multitask efficiently in a fast-paced environment
- Availability to work flexible hours including weekends
- Basic math skills for handling cash and payments
- Willingness to complete alcohol awareness training
- Ability to follow safety and sanitation procedures
Job Qualifications
- Excellent customer service skills
- Knowledge of food and beverage menus
- Ability to handle multiple tables simultaneously
- Experience with POS systems
- Strong interpersonal and teamwork skills
- Patience and professionalism in handling guest concerns
- Ability to maintain composure under pressure
Job Duties
- Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
- Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
- Available to work a variety of hours, days and shifts, including weekends
- Safely and effectively transport food or beverages to a table of three in a single trip
- Safely and effectively use and operate all necessary tools and equipment
- Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
- Ability to multitask calmly and effectively in a busy, stressful environment
- Work in a confined, crowded space of variable noise and temperature levels
- Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
- Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces
- Ensure the overall guest experience exceeds expectations and anticipate guests' needs
- Greet guests with a warm, sincere smile
- Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
- Understand and respond knowledgeably to questions about the restaurant and menu
- Use sales techniques to present and encourage current promotions to guests
- Follow all steps of service
- Understand and follow the food allergy procedure and special orders/restrictions
- Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply with all safety and sanitation guidelines and procedures
- Successfully complete alcohol awareness training
- Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
- Get along well with others and be a team player
- Other duties will be assigned as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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