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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.25 - $28.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Life insurance
Disability insurance
Job Description
Lowe's Companies, Inc. is one of the largest home improvement retailers in the United States, recognized for providing high-quality products and exceptional customer service to homeowners, renters, and professional contractors. The company operates a chain of retail stores, each dedicated to offering a broad range of home improvement products including appliances, building materials, tools, and garden supplies. Lowe's commitment to customer satisfaction is rooted in its comprehensive approach to retail, combining expert knowledge with reliable services, competitive prices, and a strong focus on safety and community engagement. Lowe's culture nurtures career growth and values diversity, inclusion, and teamwork. They are... Show More
Job Requirements
- Class A CDL License or Class B CDL License with air brake endorsement
- Valid medical certificate or ability to obtain one upon employment
- Ability to pass Motor Vehicle Record screen in accordance with company requirements
- Ability to obtain sales related licensure or registration as may be required by law
- Ability to read, write, and perform basic arithmetic
- Must be 21 years of age
- Ability to comply with DOT and CDL regulations
Job Qualifications
- Valid Class A or Class B CDL License with air brake endorsement
- Possession of a valid medical certificate or ability to obtain one
- Ability to pass Motor Vehicle Record (MVR) screening according to company requirements
- Ability to read, write, and perform basic arithmetic
- Minimum 21 years of age
- Ability to comply with DOT and CDL regulations
- Preferred 1 year experience driving a semi-truck or certification from a driving school
- Preferred 6 months experience in in-home delivery or retail customer service
- Preferred 3 months experience operating a forklift or Moffett for loading and unloading vehicles
Job Duties
- Provides SMART customer service at all times through daily execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding stock, special order merchandise, feature benefits, application, and warranty information
- Contacts customers regarding delivery or coordinates with the truck driver to call the customer
- Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
- Pulls merchandise, builds and bands delivery loads, and loads trucks within payload according to delivery order
- Inspects condition of products before loading for delivery or assisting customer with loading
- Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
- Ensures loads are safe, secure, and within Department of Transportation regulations
- Updates delivery and route status on system for tracking purposes
- Unloads, installs, and tests appliances upon delivery
- Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment
- Completes Department of Transportation reporting to maintain certification and CDL compliance
- Detects signs of shoplifting, theft, and other security risks, and communicates them to management and/or Asset Protection
- Ensures compliance with housekeeping standards to maintain cleanliness and organization of store and working areas
- Maintains a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- Adheres to all safety requirements relevant to job duties
- Operates store equipment as needed depending on specific role and department
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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