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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $28.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
Career Development
Job Description
Lowe's is a leading home improvement retailer known for its wide range of products and commitment to excellent customer service. With stores across the United States and Canada, Lowe's specializes in providing customers with tools, appliances, building materials, and various home improvement solutions. The company prioritizes customer satisfaction and operational excellence, fostering a supportive work culture that values safety, teamwork, and growth opportunities for all employees. Lowe's is widely recognized for its dedication to community involvement and sustainable business practices.
This role focuses on delivery driver and customer service responsibilities within Lowe's retail operations. The position requires the delivery o... Show More
This role focuses on delivery driver and customer service responsibilities within Lowe's retail operations. The position requires the delivery o... Show More
Job Requirements
- Class A CDL license or Class B CDL license with air brake endorsement in applicable locations
- valid medical certificate or ability to obtain upon employment
- ability to pass MVR screen according to company requirements
- ability to obtain sales related licensure or registration as required by law
- ability to read, write, and perform basic arithmetic
- must be 21 years of age
- ability to comply with DOT and CDL regulations
Job Qualifications
- Ability to read, write, and perform basic arithmetic
- must be 21 years of age
- ability to comply with DOT and CDL regulations
- 1 year experience driving a semi-truck or trailer or certification from a driving school
- 6 months experience performing in-home delivery or retail customer service
- 3 months experience operating a forklift or Moffett onloading or offloading a vehicle
Job Duties
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, or loading merchandise
- listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
- demonstrates sincere appreciation to customers
- communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
- contacts customers regarding delivery or coordinates with the truck driver to call the customer
- plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
- pulls merchandise, builds and bands delivery loads, and loads trucks within payload according to delivery order
- inspects condition of products before loading for delivery or assisting customer with loading
- matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
- ensures that the loads are safe, secure, and within Department of Transportation regulations
- updates delivery and route status on system for tracking purposes
- unloads, installs, and tests appliances upon delivery
- verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment
- completes Department of Transportation reporting to maintain DOT certification and CDL compliance
- detects common signs of shoplifting, theft, and other security risks and promptly communicates them to management or Asset Protection
- ensures compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas
- maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- adheres to all safety requirements relevant to the job duties
- operates store equipment as needed depending on specific role and department
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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