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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and development opportunities
Employee Assistance Programs
Job Description
Lowe's is one of the largest home improvement retailers in the United States, renowned for providing top-quality products and services to homeowners, professional contractors, and DIY enthusiasts. With a commitment to offering exceptional customer experiences, Lowe's fosters a collaborative and supportive work environment where employees are encouraged to grow, learn new skills, and expand their career opportunities. The company emphasizes inclusivity and equal opportunities for all employees, creating a diverse workplace culture committed to integrity and respect. Lowe's operates numerous retail stores across the country, specializing in hardware, appliances, tools, and home improvement solutions that cater to a wide range... Show More
Job Requirements
- Class A CDL license or Class B CDL license with air brake endorsement
- Valid medical certificate or ability to obtain one upon employment
- Ability to pass MVR screen per company requirements
- Ability to obtain sales related licensure or registration if required by law
- Ability to read, write, and perform basic arithmetic
- Must be 21 years of age
- Ability to comply with DOT and CDL regulations
Job Qualifications
- Class A CDL license or Class B CDL license with air brake endorsement
- Valid medical certificate or ability to obtain one upon employment
- Ability to pass MVR screen in accordance with company requirements
- Ability to obtain sales related licensure or registration if required by law
- Ability to read, write, and perform basic arithmetic (addition, subtraction)
- Must be 21 years of age
- Ability to comply with DOT and CDL regulations
- 1 year experience driving a semi-truck/trailer or certification from a driving school preferred
- 6 months experience performing in-home delivery or retail customer service preferred
- 3 months experience operating a forklift or Moffett for onloading/offloading vehicles preferred
Job Duties
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
- Contacts customers regarding delivery or coordinates with the truck driver to call the customer
- Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
- Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order
- Inspects condition of products before loading for delivery or assisting customer with loading
- Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
- Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations
- Updates delivery and route status on system for tracking purposes
- Unloads, installs, and tests appliances upon delivery
- Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment
- Completes Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance
- Detects common signs of shoplifting, theft, and other security risks and promptly communicates them to management and/or Asset Protection
- Ensures compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas
- Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- Adheres to all safety requirements relevant to one’s regular job duties
- Operates store equipment as needed depending on role and department
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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