You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.25 - $27.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
Job Description
Lowe's is a leading home improvement retail company that offers a wide range of products and services for homeowners, renters, and professional contractors. With a commitment to customer satisfaction and quality service, Lowe's operates numerous stores across the United States and Canada, providing customers with the tools, materials, and expertise needed to complete their home improvement projects. As a well-established name in the retail sector, Lowe's prides itself on its dedication to customer service, safety, and a dynamic work environment. This opportunity is for an employment position that involves delivery and customer service roles within Lowe's retail operations. The role... Show More
Job Requirements
- Class A CDL License in locations with multi-unit CMV (tractor trailer & flatbed) or Class B CDL License in locations with single-unit CMV (tandem flatbed)
- Valid medical certificate or ability to obtain one upon employment
- Ability to pass MVR screen in accordance with company requirements
- Ability to obtain sales related licensure or registration as may be required by law
- Ability to read, write, and perform basic arithmetic (addition, subtraction)
- Must be 21 years of age
- Ability to comply with DOT and CDL regulations
Job Qualifications
- Class A CDL License or Class B CDL License with air brake endorsement
- Valid medical certificate or ability to obtain one upon employment
- Ability to pass MVR screen in accordance with company requirements
- Ability to obtain sales related licensure or registration as may be required by law
- Ability to read, write, and perform basic arithmetic (addition, subtraction)
- Must be 21 years of age
- Ability to comply with DOT and CDL regulations
- 1 year experience driving a semi-truck or trailer or certification from a driving school preferred
- 6 months experience performing in-home delivery or retail customer service preferred
- 3 months experience operating a forklift or Moffett onloading/offloading a vehicle preferred
Job Duties
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
- Contacts customers regarding delivery or coordinates with the truck driver to call the customer
- Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
- Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order
- Inspects condition of products (e.g., appliances) before loading for delivery or assisting customer with loading
- Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
- Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations
- Updates delivery and route status (e.g., on-site, completed) on system (e.g., iPhone) for tracking purposes
- Unloads, installs, and tests appliances upon delivery
- Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates)
- Completes Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance
- Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
- Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
- Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- Adheres to all safety requirements relevant to one's regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
- Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
- In addition to the above responsibilities, this individual is held accountable for other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All