Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $26.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career Development
Safe working environment
Job Description
Lowe's is a leading home improvement retailer that provides customers with a wide range of products and services to help them improve and maintain their homes. With a commitment to excellent customer service and quality merchandise, Lowe's operates numerous stores across various locations, catering to a diverse customer base. As a company, Lowe's places a strong emphasis on fostering a safe and welcoming environment for both customers and employees, promoting values such as integrity, respect, and teamwork. Lowe's is known for offering competitive pay and benefits, along with opportunities for career advancement through ongoing training and development programs.
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Job Requirements
- Must be 21 years of age
- valid Class A or B CDL license with air brake endorsement
- valid medical certificate or ability to obtain one upon employment
- ability to pass motor vehicle record screen
- ability to obtain sales related licensure or registration as may be required by law
- ability to read, write, and perform basic arithmetic
- ability to comply with DOT and CDL regulations
Job Qualifications
- High school diploma or equivalent
- valid Class A or B CDL license with air brake endorsement
- valid medical certificate or ability to obtain one upon employment
- ability to read, write, and perform basic arithmetic
- ability to comply with DOT and CDL regulations
- good communication and customer service skills
- ability to operate delivery vehicles and relevant equipment
- prior experience driving semi-truck or trailer preferred
- experience in retail customer service or in-home delivery preferred
- forklift or Moffett operation experience preferred
Job Duties
- Provides SMART customer service at all times through daily execution of company customer service policies, procedures and programs
- seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
- demonstrates sincere appreciation to customers
- communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information
- contacts customers regarding delivery or coordinates with the truck driver to call the customer
- plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
- pulls merchandise, builds and bands delivery loads, and loads trucks within payload according to delivery order
- inspects condition of products before loading for delivery or assisting customer with loading
- matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
- ensures that loads are safe, secure, and comply with Department of Transportation regulations
- updates delivery and route status on system for tracking purposes
- unloads, installs, and tests appliances upon delivery
- verifies daily vehicle inspections and reports, ensures cleanliness, maintenance, and repairs for delivery vehicles and equipment
- completes Department of Transportation reporting to maintain certification and compliance
- detects common signs of shoplifting, theft and other security risks, and promptly communicates them to management or Asset Protection
- ensures compliance with housekeeping standards to maintain cleanliness and organization of store and working areas
- maintains a safe and secure work environment, conducts daily safety reviews, notes hazards, keeps aisles clear, and secures doors and gates
- adheres to all safety requirements relevant to job duties
- operates store equipment as needed
- performs other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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