Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $28.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
safety training
Job Description
Lowe's is a leading home improvement retailer known for providing quality products and exceptional customer service to homeowners, renters, and professional contractors alike. As a trusted name in the retail industry, Lowe's operates hundreds of stores across the United States, offering a wide range of merchandise including appliances, tools, hardware, and building materials. Lowe's commitment to innovation, customer satisfaction, and community involvement has made it a preferred destination for home improvement needs. The company fosters a diverse and inclusive work environment where employees are encouraged to develop their skills and advance their careers.
The role available at Lowe... Show More
The role available at Lowe... Show More
Job Requirements
- Must be 21 years of age or older
- Class A CDL license in multi-unit CMV locations or Class A or B with air brake endorsement in single-unit CMV locations
- Valid medical certificate or ability to obtain one upon employment
- Ability to pass MVR screening according to company requirements
- Ability to obtain any required sales licensure or registration
- Ability to comply with DOT and CDL regulations
- Ability to read, write, and perform basic arithmetic
Job Qualifications
- High school diploma or equivalent
- Valid Class A or Class B CDL license with air brake endorsement
- Excellent customer service and communication skills
- Ability to read, write, and perform basic arithmetic
- Experience driving a semi-truck/trailer or professional driving certification preferred
- Experience in-home delivery or retail customer service a plus
- Experience operating forklifts or Moffett equipment preferred
- Ability to follow safety protocols and regulations
- Strong attention to detail and organizational skills
Job Duties
- Provides smart customer service at all times through the daily execution of Lowe's customer service policies and procedures
- Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise
- Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
- Contacts customers regarding delivery or coordinates with the truck driver to call the customer
- Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
- Pulls merchandise, builds and bands delivery loads, and loads trucks within payload according to delivery order
- Inspects condition of products before loading for delivery or assisting customer with loading
- Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
- Ensures that the loads are safe, secure, and within Department of Transportation regulations
- Updates delivery and route status on system for tracking purposes
- Unloads, installs, and tests appliances upon delivery
- Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment
- Completes Department of Transportation reporting to maintain DOT certification and CDL compliance
- Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
- Ensures compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas
- Maintains a safe and secure work environment
- Operates store equipment as needed depending on role and department
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: