Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $30.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Job Description
Lowe's Companies, Inc. is a prominent American retail company specializing in home improvement, offering a comprehensive range of products and services designed to help customers improve their homes and gardens. With thousands of stores nationwide, Lowe's operates as a leading home improvement retailer, providing everything from appliances and tools to lawn and garden products. The company is known for its commitment to customer satisfaction, offering knowledgeable service and a wide selection of quality merchandise.
This role focuses on delivering exceptional customer service while supporting the logistics and delivery operations at Lowe's. As a vital part of the store's day-to-day ac... Show More
This role focuses on delivering exceptional customer service while supporting the logistics and delivery operations at Lowe's. As a vital part of the store's day-to-day ac... Show More
Job Requirements
- Class A CDL license in locations with multi-unit CMV or class B CDL license in locations with single-unit CMV
- Valid medical certificate or ability to obtain one upon employment
- Ability to pass MVR screen
- Ability to obtain sales related licensure or registration as may be required by law
- Ability to read, write, and perform basic arithmetic
- Must be 21 years of age
- Ability to comply with DOT and CDL regulations.
Job Qualifications
- Class A or B CDL license with air brake endorsement
- Valid medical certificate or ability to obtain one
- Ability to pass MVR screen in accordance with company requirements
- Ability to obtain sales related licensure or registration as may be required by law
- Ability to read, write, and perform basic arithmetic
- Must be 21 years of age
- Ability to comply with DOT and CDL regulations
- Experience driving a semi-truck or trailer preferred
- Experience in in-home delivery or retail customer service preferred
- Experience operating a forklift or Moffett preferred.
Job Duties
- Provide SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Seek out customers to understand their needs and assist in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listen to and respond knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
- Demonstrate sincere appreciation to customers
- Communicate information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
- Contact customers regarding delivery or coordinate with the truck driver to call the customer
- Plan delivery activities, print loading tickets, and deliver merchandise according to schedule to ensure on-time delivery of orders
- Pull merchandise, build and band delivery loads, and load trucks within payload according to delivery order
- Inspect condition of products before loading for delivery or assisting customer with loading
- Match items on invoice with quantities loaded by verifying descriptions, items, and model numbers
- Ensure that the loads are safe, secure, and within Department of Transportation (DOT) regulations
- Update delivery and route status on system for tracking purposes
- Unload, install, and test appliances upon delivery
- Verify daily vehicle inspections and report and ensure cleanliness, maintenance, and repairs for delivery vehicles and other equipment
- Complete Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance
- Detect common signs of shoplifting, theft, and other security risks and promptly communicate them to management and/or Asset Protection
- Ensure compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas
- Maintain a safe and secure work environment including conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- Adhere to all safety requirements relevant to regular job duties including top stock safety and use of safety devices
- Operate store equipment as needed depending on specific role and department
- Perform other duties as assigned.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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