Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $21.30
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) Retirement account with company match
Employee assistance program
Tuition Assistance
Business Travel Accident insurance
maternity and parental leave
Adoption assistance
associate discount
annual bonuses
Employee stock purchase plan
Job Description
Lowe's is one of the largest retail companies in the United States, known for its comprehensive range of home improvement products, appliances, and services. Established as a prominent retailer, Lowe's serves millions of customers annually, providing them with tools, building supplies, home improvement items, and knowledgeable customer support. The company maintains a strong commitment to customer satisfaction and operational excellence while upholding high standards for safety and security within its stores. Lowe's has built its reputation on offering quality products combined with informative and accessible customer service, making it a trusted destination for both professional contractors and do-it-yourself homeowners.
... Show More
... Show More
Job Requirements
- High school diploma
- 1-2 years relevant work experience in security, retail investigations, or loss prevention
- Ability to stand, sit, and perform job duties for extended periods
- Ability to lift at least 25 pounds without assistance
- Availability for morning, afternoon, and evening shifts on any day of the week
- Generally scheduled for 40 hours per week, with additional hours as needed
- Must have or obtain required salesperson license within 60 days if applicable
- National certified training program completion
- Professional accreditation or equivalent experience
Job Qualifications
- High school diploma
- 1-2 years relevant work experience in security, retail investigations, or loss prevention
- National certified training program (e.g., Wicklander-Zuwalski or Reed training)
- Professional accreditation (e.g., APQ, APC) or equivalent experience
- Ability to coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs
- Experience using physical security systems (CCTV, EAS)
- Experience investigating organized crime and asset protection cases
- Associate degree in psychology, criminal justice, or related field preferred
Job Duties
- Coach and train associates and leaders on shrink awareness, theft deterrence, and customer service programs
- Partner with Store and AP Leadership to identify theft trends, develop action plans, and promote awareness initiatives
- Deliver SMART customer service and ensure associates have the resources to do the same
- Maintain a safe, clean, and secure store environment by monitoring entrances, exits, and high-risk areas
- Monitor activity through surveillance, reporting, and exception-based tools to detect theft, fraud, and policy violations
- Conduct external theft apprehensions and interviews in accordance with laws and company policy
- Investigate and resolve criminal activity, maintain case files, and support law enforcement and court proceedings
- Assist in internal investigations and provide evidence when needed
- Validate store security measures (e.g., locks, gates, alarms) and respond to EAS and emergency exit triggers
- Provide feedback on audit/inspection findings and support efforts to minimize shrink and operational risk
- Respond effectively to potentially violent situations, ensuring safety and composure
- Perform additional duties and responsibilities as assigned in support of business needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: