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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Health Insurance
Paid Time Off
opportunities for growth
Team-oriented environment
Employee training programs
Holiday pay
Job Description
Dimension Hospitality is a respected company known for its dedication to providing exceptional hospitality services. Specializing in hotel management and guest services, Dimension Hospitality has built a strong reputation for delivering outstanding customer experiences and fostering a positive work environment. The company is deeply committed to nurturing the talents of its team members while ensuring that guests receive the highest standards of care from the moment they arrive until their departure. This approach not only creates memorable stays for guests but also promotes growth and development opportunities for employees within the organization.
The role of Guest Service Supervisor at Dimensio... Show More
The role of Guest Service Supervisor at Dimensio... Show More
Job Requirements
- Previous experience in front desk or hospitality roles
- Strong communication and customer service skills
- Proven leadership and coaching abilities
- Ability to remain calm and professional under pressure
- Excellent problem solving and multitasking skills
- Proficiency with computer systems relevant to hotel operations
- Flexibility to work varied shifts including weekends and holidays
Job Qualifications
- Previous front desk or hospitality experience required
- Strong customer service and communication skills
- Ability to lead, coach, and support a team
- Calm, professional, and dependable
- Strong problem solving and multitasking abilities
- Comfortable with computers and hotel systems
- Must be flexible to work any shifts, including holidays and weekends
Job Duties
- Assist in supervising front desk staff and daily operations
- Support check ins, check outs, reservations, and guest inquiries
- Provide coaching and training to team members
- Handle guest concerns and resolve service issues professionally
- Ensure front desk procedures and brand standards are followed
- Maintain accurate records, logs, and shift information
- Communicate important updates to management and other departments
- Assist with cashiering, billing, and basic audit tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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