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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $78,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
This job opportunity is with a reputable hotel company dedicated to delivering exceptional hospitality services to its guests. As a frontline establishment, the hotel prides itself on creating memorable experiences through outstanding guest interactions and meticulous attention to detail in every aspect of service. The company maintains high operational standards by fostering teamwork, professionalism, and a customer-centric culture among its staff. This hotel seeks to uphold its reputation for excellence by continually improving guest satisfaction and operational efficiency while maximizing profitability.
The position available is for a Front Office Manager, a critical role that plays a pivotal part i... Show More
The position available is for a Front Office Manager, a critical role that plays a pivotal part i... Show More
Job Requirements
- High school completion or an equivalent level of education
- 1-2 years of previous experience in the hospitality industry preferrable in the Front Office Department
- Ability to handle physical demands including walking or standing for extended periods
- Ability to exert up to 20 pounds of force occasionally
- Excellent communication skills
- Ability to work collaboratively with other departments
- Knowledge of local, state, and federal laws and regulations relevant to hotel operations
Job Qualifications
- High school completion or an equivalent level of education
- 1-2 years of previous experience in the hospitality industry preferrable in the Front Office Department
- Strong leadership and organizational skills
- Excellent communication and interpersonal skills
- Ability to analyze and interpret business and financial reports
- Knowledge of hotel reservation systems and front office operations
- Ability to work under pressure and adapt to changing priorities
Job Duties
- Assigns duties and shifts to workers and observes performances to ensure adherence to hotel policies and established operating procedures
- Confers and cooperates with other managerial staff to ensure coordination of hotel activities
- Demonstrate positive leadership characteristics which inspire employees to meet and exceed standards
- Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company
- Attend meetings as well as schedules and conducts departmental meetings
- Answers inquiries pertaining to hotel policies and services
- Ensure smooth check-in/check-out experiences, guest interactions, and guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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