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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $94,000.00
Work Schedule
Standard Hours
Benefits
Medical
Vision Insurance
Dental Insurance
401(k)
retirement savings plan
basic life insurance
Short term disability insurance
new child leave
Adoption assistance
Paid Time Off
Paid holidays
sick days
Compassionate Leave
Jury duty leave
Employee assistance program
Free Uniforms and Cleaning of your Uniform
Free parking
Discounted rooms
Complimentary rooms
free colleague meals
Colleague discount program
Tuition Reimbursement
ORCA Pass subsidy
Job Description
Hyatt Regency Bellevue on Seattle's Eastside is a distinguished hotel that offers guests a blend of comfort, style, and exceptional service. As part of the globally recognized Hyatt brand, this property caters to leisure and business travelers alike, providing a welcoming environment and world-class amenities. Located in the vibrant Bellevue area close to Seattle, this hotel serves as a premier destination for those seeking quality accommodations, dining experiences, and event hosting services. The hotel prides itself on its commitment to delivering personalized guest experiences and maintaining a professional and supportive workplace for its staff.
We are currently seeking an expe... Show More
We are currently seeking an expe... Show More
Job Requirements
- 4 years or more of progressive hotel rooms management experience typically with Hyatt
- At least 2 years progressive management experience within the Rooms Division of a hotel
- Service oriented style with professional presentation skills
- Must possess high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
Job Qualifications
- 4 years or more of progressive hotel rooms management experience typically with Hyatt
- At least 2 years progressive management experience within the Rooms Division of a hotel
- Service oriented style with professional presentation skills
- Must possess high energy, entrepreneurial spirit, motivational leadership, effective communication, and ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Proficient in Microsoft Word and Excel
- Excellent organizational, interpersonal and administrative skills
Job Duties
- Management of the hotel's Front Office operations
- Developing and recommending the budget, labor cost plans and objectives, and managing within those approved plans
- Maintaining guest room inventory
- Coaching and counseling employees to reflect Hyatt service standards and procedures
- Performing all tasks of a Front Office staff as needed, to facilitate service
- Ensuring all operations and cash handling are done per policies and procedures
- Maintaining excellent communication with the housekeeping department
- Maintaining information on prices, rates, specials, packages, programs, etc., while ensuring all staff are trained in all areas
- Analyzing, investigating, and resolving guest complaints
- Creating expectations, leading people, managing processes, and holding people accountable for the agreed upon activities and timetables
- Ensuring proper staffing levels for customer service goals
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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