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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $80,000.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Hotel Viking, situated in the heart of Newport, Rhode Island, stands as a beacon of historic luxury and impeccable hospitality. Since its establishment in 1926, Hotel Viking has become a cherished destination for travelers seeking elegant accommodations paired with breathtaking views. This prestigious hotel is deeply rooted in tradition yet continuously embraces modern sophistication, offering guests an experience that blends classic charm with contemporary comfort. Known for its outstanding service and attention to detail, Hotel Viking prides itself on creating memorable stays for every visitor. The hotel's vibrant atmosphere and rich heritage make it a premier employer for those passionate... Show More
Job Requirements
- 2+ years experience in hotel front desk management or supervisory operations
- Strong leadership and management abilities
- Excellent communication and interpersonal skills
- Proficient in English reading, writing, and speaking
- Proficiency with Opera PMS, Micros and Microsoft Office
- Experience with cash handling
- Ability to work flexible hours including weekends and holidays
- Detail-oriented and multitasking capability
Job Qualifications
- Minimum of 2 years experience in hotel front desk management or supervisory operations
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Fluent in English reading, writing, and speaking
- Proficient in hotel management software such as Opera PMS and Micros
- Skilled in Microsoft Office applications
- Detail-oriented and capable of multitasking effectively
- Dedicated to customer service excellence
- Prior cash handling experience
Job Duties
- Oversee front desk operations to ensure efficient check-in and check-out processes
- Manage and lead a team of front desk agents promoting high performance and guest satisfaction
- Collaborate with other hotel departments to enhance the overall guest experience
- Handle human resources functions including recruiting, orientation, training, coaching, performance reviews, and recognition programs
- Ensure compliance with hotel policies and standards
- Manage cash handling and financial transactions accurately
- Maintain flexible work hours including weekends and holidays to meet operational needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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