Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.64 - $20.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
hourly wage
Commission
Health Insurance
Paid Time Off
employee discount
Flexible Schedule
Career growth opportunities
Job Description
BODYROK is a dynamic and rapidly growing fitness company specializing in high-intensity, low-impact Pilates workouts designed to tone, sculpt, and redefine both body and mind in just 45 minutes. With a commitment to helping people become the best versions of themselves, BODYROK offers a unique and effective workout experience that resonates with fitness enthusiasts who seek efficient and impactful exercise routines. The company prides itself on creating positive environments in its studios, driven by a community-focused approach that fosters growth and well-being among both members and staff.
At BODYROK, the role of the Studio Advisor is crucial in delivering excepti... Show More
At BODYROK, the role of the Studio Advisor is crucial in delivering excepti... Show More
Job Requirements
- high school diploma or GED required
- ability to lift and/or move up to 25 lbs
- the employee occasionally sits, walks, kneels, and reaches with hands and arms
- must be comfortable interacting with people and making them feel welcome
- while performing the duties of this job, regularly exposed to moving mechanical parts
- the noise level in the studio environment is loud
Job Qualifications
- 1-2 years of customer service or sales experience preferred
- 1-2 years mindbody software experience preferred
- competitive drive to succeed in commission sales and performance based culture
- excellent customer service skills
- knowledge of sales practices and techniques
- independent, self-starter with strong organizational skills
- basic computer skills
- strong communication skills in both oral and written
- organized and detail-oriented
- friendly, warm, compassionate, and welcoming personality
- easy to talk to and comfortable around new people
- must be available to work at least 2 weekend days per month
Job Duties
- Greet all incoming members and guests
- ensure all check-in procedures are followed
- thank guests for coming as they exit
- create new business internally through member promotions, referrals, and inquiries
- promote specials to current and future guests
- reach out to existing and potential members via email for sales opportunities
- reconcile and report all incoming and outgoing transactions
- successfully attain personal sales revenue targets
- tour potential members through the studio and connect guests to the facility, equipment, services, and amenities
- handle member service issues including change of address, electronic funds setup or change, and questions regarding billings and payments
- update supply request log and maintenance log depending on the issue
- promote and sell merchandise
- keep the front desk area and entryway clutter-free, orderly, and clean
- perform general cleaning duties including hourly bathroom and studio checks
- follow up with members who have enrolled to ensure expectations are exceeded
- provide the highest level of customer service possible when communicating and interacting with guests
- contribute to running a clean, friendly, and well-maintained studio
- execute team member basics such as being on time and complying with the dress code
- monitor incoming emails and ensure proper check-in procedures are followed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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