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Front Desk Supervisor - Hilton University of Florida Conference Center
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $19.25
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
401K with company match
Job Description
Pyramid Global Hospitality is a renowned hospitality management company that places a strong emphasis on valuing its employees. The organization is committed to cultivating a supportive and inclusive work environment where diversity, growth, development, and wellbeing are at the forefront of its workplace culture. With a philosophy centered around a 'People First' approach, Pyramid Global Hospitality strives to create meaningful relationships between employees and the company, ensuring a positive and empowering experience for every team member. The company operates over 230 properties worldwide, providing a diverse range of employment opportunities across various sectors of the hospitality industry. Employees at Pyramid... Show More
Job Requirements
- Must be available to work a flexible schedule, including nights, weekends, and holidays
- high school diploma or equivalent required
- previous hotel or resort experience preferred
- genuine desire to make a positive impact on guests and team members
- outgoing, engaging, and professional demeanor
- strong computer proficiency
- excellent verbal and written communication skills
- ability to thrive in a fast-paced environment
- ability to stand for the duration of the shift
Job Qualifications
- High school diploma or equivalent
- previous hotel or resort experience preferred
- genuine desire to make a positive impact on guests and team members
- outgoing, engaging, and professional demeanor
- strong computer proficiency
- excellent verbal and written communication skills
- ability to thrive in a fast-paced environment
Job Duties
- Oversee guestroom allocations and ensure reservations are accurately recorded to maximize occupancy and revenue
- assist the front office manager with hiring, training, and scheduling front office personnel
- supervise team performance, attendance, professionalism, and overall conduct
- ensure check-in and check-out procedures are consistently followed
- maintain strong communication between front office and all hotel departments, especially regarding guest arrivals and departures
- collaborate with the sales department to fulfill client room needs and conduct site tours as necessary
- serve as group liaison for the front office, overseeing room blocks, arrivals, billing, departures, and pre-conference meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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