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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
excellent pay
hotel discounts
Food and beverage discounts
Opportunity for career growth
flexible scheduling
Positive work environment
Job Description
Tideline Ocean Resort + Spa is a premier luxury resort located in Palm Beach, Florida, known for its exceptional hospitality and commitment to providing guests with unforgettable experiences. As a distinguished property in a sought-after vacation destination, Tideline Ocean Resort + Spa blends contemporary elegance with a warm coastal vibe, offering stunning ocean views, exquisite dining options, and world-class amenities. The resort caters to both leisure and business travelers, delivering personalized service that exceeds expectations. With a reputation for excellence, Tideline Ocean Resort + Spa is dedicated to nurturing a positive work environment where team members can thrive and develop... Show More
Job Requirements
- High school diploma or equivalent
- One to three years of related experience
- Strong leadership skills
- Excellent communication and customer service skills
- Ability to multitask and handle stress in a fast-paced environment
- Flexibility to work nights, weekends, and holidays
- Capability to stand, sit, walk, bend, twist, climb stairs and lift up to 50 pounds
- Willingness to contribute to a collaborative and diverse team
Job Qualifications
- High school diploma or equivalent
- One to three years of related experience in front desk or hospitality roles
- Strong leadership and team management skills
- Excellent customer service and communication abilities
- Ability to assess situations quickly and create effective resolutions
- Familiarity with hotel front desk procedures and cash handling
- Flexibility to work varying shifts including nights, weekends, and holidays
Job Duties
- Providing training and guidance for front desk staff on hotel standard operating procedures and departmental standards
- Stepping in to complete daily hotel front desk tasks
- Assisting Guest Services Manager with monitoring performance and attendance
- Balancing daily paperwork: cash drawer, deposits, reconciling credit cards and submitting batches
- Leading and motivating front desk team to ensure effective collaboration and high-quality guest service
- Managing staffing, scheduling, and expense tracking within the front office
- Handling guest inquiries and resolving issues swiftly and professionally
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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