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Job Overview
Compensation
Hourly
Exact $17.50
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401(k) retirement match
Paid holidays
Paid Time Off
Employee assistance program
Job Description
Peachtree Group is a reputable hospitality company known for operating hotels that provide superior guest experiences through outstanding service and professional operations. The company places a strong emphasis on guest satisfaction, operational efficiency, and fostering a supportive environment for its employees. Peachtree Group is committed to delivering exceptional accommodations with a focus on quality, comfort, and attention to detail ensuring that every guest's stay is memorable and enjoyable. Established as a leader in the hospitality industry, Peachtree Group continually strives to create an environment that nurtures teamwork and professional growth among its staff members. The company is dedicated to maintaining... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a hospitality or customer service setting
- Proven supervisory or team leadership experience
- Strong communication and interpersonal skills
- Ability to handle cash transactions accurately and responsibly
- Ability to work flexible hours including weekends and holidays
- Proficiency with computer and software applications related to front desk operations
Job Qualifications
- Previous experience in a supervisory role within the hospitality industry
- Strong leadership and communication skills
- Ability to manage cash handling and financial transactions accurately
- Experience in customer service and conflict resolution
- Knowledge of hotel front desk operations and standard procedures
- Proficiency in reservation and property management systems
- High school diploma or equivalent, additional hospitality training is a plus
Job Duties
- Supervise daily shift processes ensuring all team members adhere to standards operating procedures
- Train, direct the work of, resolve issues/problems, and coach and counsel the front desk team members to ensure a quality operation
- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
- Build strong relationships and liaise with all other departments especially housekeeping, reservations
- Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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