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Job Overview
Compensation
Hourly
Range $14.25 - $17.50
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Employee assistance program
Job Description
Our hotel is a distinguished establishment known for its commitment to exceptional hospitality and superior guest services. We pride ourselves on offering a comfortable and memorable experience that combines luxury with warm, personalized attention. Located in an accessible and vibrant area, our hotel serves a diverse clientele that ranges from business travelers to vacationing families, aiming to provide each guest with unparalleled comfort and convenience. Our team embodies professionalism and dedication, contributing to a welcoming atmosphere that makes every stay outstanding and refined. We are currently seeking a Front Desk Representative to join our team, a critical role that serves... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or hospitality
- ability to communicate clearly and effectively
- strong interpersonal skills
- computer literacy including familiarity with front desk systems
- ability to handle multiple tasks simultaneously
- professionalism and a friendly attitude
- availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- previous experience in a customer service or hospitality role preferred
- excellent communication and interpersonal skills
- strong problem-solving abilities
- proficiency with front desk software and basic computer skills
- friendly and professional demeanor
- ability to multitask and remain calm under pressure
- knowledge of local area and attractions is a plus
Job Duties
- Greet and register guests, assign rooms, and process payments
- handle reservations, incoming calls, messages, and guest inquiries
- provide local area information and assist with dining, transportation, and tour arrangements
- maintain accurate guest records and perform shift reports
- ensure all guest requests are addressed promptly and courteously
- promote hotel services using suggestive selling to maximize revenue
- follow service standards, dress code, and safety procedures
- assist with front desk operations, including PBX and reservationist duties as needed
- create a welcoming environment through professional communication and attention to detail
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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