Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $20.47
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
401k
Flex Spending Account
Paid Time Off
Parental leave
employee eyewear discount
overtime pay
Job Description
America's Best is a prominent part of National Vision, one of the largest optical retailers in the United States, boasting over 1000 stores nationwide. Known for combining premium eyewear and comprehensive eye care services under one roof, America's Best delivers an exceptional customer experience at affordable prices. The company's mission is rooted in making quality eye care and eyewear both accessible and affordable to everyone. By focusing on affordability, accessibility, and excellence in service, America's Best continues to expand its reach and impact in the optical retail sector. With a strong brand presence and commitment to customer satisfaction, the company... Show More
Job Requirements
- High school diploma or equivalent
- 0-2 years related experience or training preferred
- Experience handling multiple phone lines preferred
- Strong customer service skills required
- Strong organizational skills required
Job Qualifications
- Experience as a receptionist, front office representative or similar role preferred but not required
- 0-2 years related experience or training preferred
- Experience handling multiple phone lines preferred
- Strong customer service skills required
- Strong organizational skills required
- High school diploma or equivalent
Job Duties
- Ensures high quality customer service while following all safety protocols
- Ensures a smooth flow of customers through the store
- Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol
- Processes and understands managed care plans while obtaining document information from the insurance company as needed
- Provides customers basic and accurate information
- Schedules and confirms appointments, follow-up visits and classes
- Files all patient records daily and pulls patient files for the next day's appointments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink - a focused job platform for restaurants and hotels.
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