Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Standard Hours
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Life insurance
Pet insurance
Tuition Assistance
Paid Time Off
Flexible spending account
Job Description
Community Living Alliance (CLA) is a reputable nonprofit, community-based organization dedicated to providing vital services to older adults and individuals with disabilities and chronic illnesses. Located in Madison, Wisconsin, CLA is committed to fostering an environment that supports autonomy, dignity, and quality of life for its clients. The organization has earned numerous accolades, including being ranked in the top 20 percent of employers on Indeed for its Work Wellbeing Score, and has been recognized as an inclusive employer in Dane County in both 2024 and 2025. CLA's mission centers on creating positive, impactful services that enhance community living and promote... Show More
Job Requirements
- High school diploma
- 18 years or older
- Six months clerical/office operations experience
- Six months providing customer service via in-person and electronic communications
- Pass a Wisconsin Caregiver Background Check
- Capable of lifting/moving/pushing/pulling 35 pounds
- Work in open and busy people-traffic environment near the front door of the building
- Must own or have access to reliable transportation to commute to the CLA office
- Authorized to work in the United States
Job Qualifications
- High school diploma
- Six months clerical/office operations experience
- Six months providing customer service via in-person and electronic communications
- Completion of up to one year vocational/technical coursework preferred
- One year clerical/office operations preferred
- One year providing customer service via in-person and electronic communications preferred
Job Duties
- Serve as the first point of contact for the organization by creating a positive and welcoming environment for all visitors, clients, vendors, and staff
- Direct all guests to appropriate staff, departments or tenants
- Answer and appropriately route all incoming phone calls received through Community Living Alliance's main phone line
- Manage all front desk logistical needs including pick-ups/deliveries, route faxes, and prepare/postmark company mail
- Utilize state and county portals in support of client services
- Provide support to all departments upon request to support organizational growth and change initiatives
- Maintain inventory of supplies and marketing materials including collecting supply requests and fulfilling orders
- Coordinate and set up room reservations and catering orders for meetings, training, or events including coordinating room reservations and signage
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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