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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $39,970.00 - $49,030.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
public service loan forgiveness
job training
diversity and inclusion
Job Description
The NYC Department of Probation (DOP) is a pioneering government agency dedicated to supporting community supervision programs through innovative partnerships and effective engagement. Operating within New York City's administrative executive offices, the Department of Probation stands out as a national leader in designing and implementing evidence-based approaches to reduce recidivism and enhance public safety. The department's mission is to foster positive life changes for individuals under court-mandated supervision by providing access to vital services and resources available through community organizations and government programs. The DOP emphasizes a compassionate and data-driven approach, combining strong interpersonal relationships with policy reforms and technological... Show More
Job Requirements
- No formal education or experience requirements
- Ability to understand and carry out simple instructions
- Ability to understand and be understood in English
- Reliability and punctuality
- Basic writing skills
- Capacity to maintain consistent attendance
- Ability to follow protocols and instructions consistently
Job Qualifications
- There are no formal education or experience requirements for this position
- Ability to understand and carry out simple instructions
- Candidates must be able to understand and be understood in English
- Strong interpersonal and communication skills
- Ability to follow written and verbal instructions and apply protocols consistently
- Basic writing skills sufficient to maintain a legible and accurate visitor log
- Reliable and punctual with the ability to maintain consistent attendance throughout the assigned shift
Job Duties
- Greet all individuals approaching a restricted floor in a courteous and professional manner
- Verify that all visitors present valid, government-issued photo identification prior to granting floor access
- Confirm that the visitor has a scheduled appointment or a staff member expecting them
- Contact the staff member being visited to come down and escort the guest when the visitor cannot present valid identification or cannot be independently verified
- Deny unescorted access to any individual who cannot produce valid ID, without exception
- Maintain the physical visitor log at the assigned coverage post throughout the full shift
- Record the following for every visitor upon arrival: full name, date, time in, destination floor, staff member being visited, and type of government-issued ID presented
- Record departure time when the visitor exits the floor
- Keep the log legible, complete, and available for supervisor review at all times
- Remain at the assigned coverage post for the full shift unless formally relieved by a supervisor
- Maintain a professional appearance and demeanor as a representative of the agency
- Report any unusual, suspicious, or escalating situations to a supervisor immediately
- Document relevant details in the visitor log and notify the supervisor on duty
- Cooperate fully with building security and agency leadership during any incident review
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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