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Job Overview
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Free on-site parking
Department celebrations
Associate Appreciation Week
Monthly recognition programs
Job Description
Marriott Vacations Worldwide is a leader in the hospitality industry, specializing in vacation ownership and resort management. With a strong commitment to guest satisfaction and employee development, Marriott Vacations Worldwide offers exceptional vacation experiences by combining outstanding customer service with premier resort accommodations. The company takes pride in fostering an inclusive and diverse workplace culture where team members are encouraged to grow professionally and contribute to the brand's reputation for excellence. Known for its global presence and dedication to quality, Marriott Vacations Worldwide provides employees with robust training, competitive salaries, and an array of benefits that support both work-life balance... Show More
Job Requirements
- High school diploma or equivalent
- previous hospitality or customer service experience preferred
- availability to work 1st or 2nd shift including weekends and holidays
- strong communication skills
- ability to handle multiple tasks simultaneously
- proficiency with computer and POS systems
- reliable and punctual
- ability to maintain confidentiality
- ability to stand and walk for extended periods
- physical capability to lift objects up to 10 pounds
- commitment to quality customer service
- flexibility in work schedule
Job Qualifications
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred
- strong communication and interpersonal skills
- ability to use POS and computer systems
- attention to detail and accuracy
- ability to multitask in a fast-paced environment
- professional and pleasant demeanor
- ability to stand and walk for extended periods
- basic math skills for handling payments
- team player with positive attitude
- flexibility to work varied shifts including weekends and holidays
Job Duties
- Process guest check-ins verifying identity and payment
- assign rooms and issue room keys
- set up accurate guest accounts
- ensure rates match market codes and document exceptions
- secure payment and verify billing
- compile and review daily reports and logs
- complete cashier and closing reports
- provide directions and property information
- accommodate and follow up on guest requests
- process payment types including vouchers and paid-outs
- balance and secure bank at shift start and end
- obtain manual authorizations
- notify security of any theft reports
- assist management with training and coaching employees
- maintain positive working relationships and support team goals
- adhere to company policies and report unsafe conditions
- welcome guests and anticipate service needs
- communicate clearly and professionally
- ensure adherence to quality standards
- use POS systems effectively
- stand and walk for long periods
- perform physical tasks involving lifting objects up to 10 pounds
- maintain customer service with a professional personality
- work flexible schedules including weekends and holidays
- perform other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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