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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.75 - $22.75
Work Schedule
Standard Hours
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Cape Rey Carlsbad Beach, A Hilton Resort & Spa, is an exquisite beachfront luxury resort located in Carlsbad, California. Nestled along the spectacular coastline with breathtaking ocean views, this resort offers a serene and sophisticated atmosphere complemented by modern amenities. As part of the globally recognized Hilton brand, Cape Rey provides guests with incomparable hospitality experiences and top-tier services in an inviting and elegant setting. The resort features a wide array of guest services and facilities including front desk operations, housekeeping, food and beverage outlets, and a full-service spa, all designed to create memorable and one-of-a-kind experiences for guests.
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Job Requirements
- College-level reasoning, math, and language skills
- Two years of departmental management experience in front office or related fields
- Strong time management and negotiation capabilities
- Proven leadership in independently managing department disciplines
- Knowledge of employment and Innkeeper laws
- Experience handling cash transactions
- Excellent communication skills
- Fluency in English
- Computer skills
- No health or safety risks posed by the employee
Job Qualifications
- College-level reasoning, math, and language skills
- Two years prior departmental management experience in front office or related disciplines
- Time management and negotiation skills
- Ability to manage and lead each discipline of the department independently
- Ability to manage according to employment and Innkeeper laws
- Prior cash handling experience
- Effective communication skills with both public and employees
- Fluency in reading, writing, and speaking English
- Computer proficiency
- No health or safety threats to self or others
Job Duties
- Demonstrate commitment to customer service by responding promptly to guest needs
- Train and manage all front office staff including new hires
- Empower staff to deliver exceptional customer service
- Prepare and manage the annual departmental budget
- Recruit, select, orient, train, coach, and review performance of front office staff
- Manage human resources functions and maintain a motivated workforce
- Ensure compliance with employment and Innkeeper laws
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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