You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
wellness programs
Job Description
Trump National Doral Miami is a renowned luxury resort and golf club located in Miami, Florida. Known for its world-class amenities, outstanding hospitality, and exceptional guest experiences, the resort combines the grandeur of a historic golf destination with modern resort comforts. It boasts multiple championship golf courses, exquisite dining options, upscale accommodations, and comprehensive meeting and event facilities. By delivering unparalleled guest service, the resort maintains a prestigious reputation among vacationers, business travelers, and golf enthusiasts alike. Trump National Doral Miami is part of the larger Trump Organization portfolio, which emphasizes luxury, high standards of service, and refinement in all... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3-5 years experience in front office or guest services management
- Ability to work overnight shifts and varying schedules
- Strong communication skills
- Knowledge of computer systems for reservations and registration
- Ability to manage guest complaints and resolve issues
- Ability to develop and lead associates
- Maintain neat and well-groomed appearance
- CPR certification and first aid training preferred
Job Qualifications
- High school graduate or equivalent
- Four year college degree preferred
- Minimum of 3-5 years front office, guest services or housekeeping management experience in a major resort
- CPR certification and/or first aid training preferred
- Ability to obtain government required licenses or certificates
- Ability to communicate effectively in English
- Additional language skills preferred
Job Duties
- Monitor all rooms related systems to ensure proper procedures for an outstanding guest experience
- Communicate with guests and associates to answer questions and resolve issues
- Coordinate with sales, housekeeping, reservations and other departments to ensure guest satisfaction
- Ensure guest reservation policies, standards and procedures are met
- Resolve guest complaints and challenges effectively
- Meet with guests to resolve service breakdowns and meet special requests
- Coordinate marketing, resort operations and revenue management processes to enhance profitability and guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All