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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
Health Insurance
Paid training
Disability insurance
Paid Time Off
Vision Insurance
Job Description
NFC Amenity Management is the nation’s largest luxury amenity service provider catering to residential and commercial properties. With an expansive portfolio that includes over 350 of the top luxury residential and hotel brands across 30 markets in the United States, NFC Amenity Management stands out as a leader in the industry. The company prides itself on delivering top-notch services that meet the highest standards of quality and customer satisfaction. Their commitment to excellence and innovation positions them at the forefront of the amenity management sector, providing unparalleled experiences for residents and guests alike. The company fosters a collaborative and supportive... Show More
Job Requirements
- High school diploma or equivalent
- previous supervisory experience preferred
- ability to work independently
- good communication skills
- availability to work full-time
- legal authorization to work in the US
- proactive and detail-oriented
- effective team player
- ability to manage staff schedules
- willingness to work exclusively at the front desk
- adherence to company policies
Job Qualifications
- High school diploma or equivalent
- previous experience in supervision or hospitality management preferred
- excellent communication and interpersonal skills
- ability to work independently and in a fast-paced environment
- strong organizational and multitasking abilities
- proficiency with scheduling and operational software is a plus
- demonstrated leadership and mentoring capabilities
- customer service oriented with an outgoing personality
- attention to detail and proactive problem-solving skills
Job Duties
- Assist in hiring, training, and mentoring a team that will follow the company’s mission and brand standards
- supervise staff, coordinate team meetings/trainings, and manage staff schedules to ensure desk coverage
- create operating systems and checklists to ensure a well-maintained, clean facility
- be the primary point of contact for facility maintenance, repairs, and cleaning
- conduct thorough daily facility inspections and promptly communicate operational malfunctions to building management
- promptly answer, record, and complete all resident requests, phone calls, questions, or concerns
- coordinate all facility reservations
- facilitate contractor check-ins and check-outs, and cultivate relationships with the company’s preferred vendors
- assist in the preparation of the community events required by the building
- stay abreast of industry standards, technology, and trends
- perform other duties as assigned that relate to the success of the property
- work exclusively at the front desk
- follow all HR and risk management company policies
- perform miscellaneous job-related duties as assigned
- cover shifts for team members to ensure proper staffing requirements are maintained
- use the company approved team scheduler to ensure payroll budget compliance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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