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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.50 - $21.25
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
vacation
Paid Time Off
401(k) with Company Match
Life insurance
Disability insurance
DailyPay option
wellness tools
Referral bonuses
Leadership development
Tuition Reimbursement
Discounts on hotel rooms, dining, and other travel and entertainment experiences
Job Description
The Front Desk Manager role at White Lodging plays a pivotal part in delivering this high standard of hospitality. This position is responsible for overseeing all daily front office operations, ensuring that every guest receives exceptional service from the moment they arrive. As a team leader, the Front Desk Manager provides guidance, training, and support for front desk agents and supervisors, fostering a positive work environment that encourages development and accountability. They are tasked with managing shift flow, coordinating scheduling and payroll, and participating in financial responsibilities to maintain smooth and efficient operations. Furthermore, the manager actively contributes to recruitment,... Show More
Job Requirements
- prior leadership or supervisory experience
- experience with a specific brand hotel or upscale property is a plus
- a passion for service with a positive, can-do attitude
- a desire to develop and coach associates while creating an environment for your team to thrive
- ability to creatively problem-solve, execute strategies, and deliver results
Job Qualifications
- prior leadership or supervisory experience
- experience with a specific brand hotel or upscale property is a plus
- a passion for service with a positive, can-do attitude
- a desire to develop and coach associates while creating an environment for your team to thrive
- ability to creatively problem-solve, execute strategies, and deliver results
Job Duties
- carry out all daily shift operations of the front office department
- provide leadership, training, and shift flow management while coaching front desk agents and supervisors
- create proactive hiring plans and assist in hourly interviews
- provide the highest quality of service to guests and ensure associates do the same, serving as an ambassador of our establishment
- perform hands-on duties as needed and be responsible for tasks such as financials, payroll, scheduling, and more
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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