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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.50 - $21.25
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
vacation
Paid Time Off
401(k) with Company Match
Life insurance
Disability insurance
DailyPay option
wellness tools
Referral bonuses
Leadership development
Tuition Reimbursement
Discounts on hotel rooms, dining, and other travel and entertainment experiences

Job Description

The Front Desk Manager role at White Lodging plays a pivotal part in delivering this high standard of hospitality. This position is responsible for overseeing all daily front office operations, ensuring that every guest receives exceptional service from the moment they arrive. As a team leader, the Front Desk Manager provides guidance, training, and support for front desk agents and supervisors, fostering a positive work environment that encourages development and accountability. They are tasked with managing shift flow, coordinating scheduling and payroll, and participating in financial responsibilities to maintain smooth and efficient operations. Furthermore, the manager actively contributes to recruitment,... Show More

Job Requirements

  • prior leadership or supervisory experience
  • experience with a specific brand hotel or upscale property is a plus
  • a passion for service with a positive, can-do attitude
  • a desire to develop and coach associates while creating an environment for your team to thrive
  • ability to creatively problem-solve, execute strategies, and deliver results

Job Qualifications

  • prior leadership or supervisory experience
  • experience with a specific brand hotel or upscale property is a plus
  • a passion for service with a positive, can-do attitude
  • a desire to develop and coach associates while creating an environment for your team to thrive
  • ability to creatively problem-solve, execute strategies, and deliver results

Job Duties

  • carry out all daily shift operations of the front office department
  • provide leadership, training, and shift flow management while coaching front desk agents and supervisors
  • create proactive hiring plans and assist in hourly interviews
  • provide the highest quality of service to guests and ensure associates do the same, serving as an ambassador of our establishment
  • perform hands-on duties as needed and be responsible for tasks such as financials, payroll, scheduling, and more

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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