Front Desk Coordinator I - Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

competitive salary
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) Plan
Paid Time Off
Paid holidays
Discounts on braces and clear aligners

Job Description

Smile Doctors is a nationally recognized Orthodontic Support Organization dedicated to partnering with local orthodontic practices for delivering exceptional, world-class patient care with a hometown heart. As the leading organization of its kind, Smile Doctors champions a people-first culture that prioritizes loving people first and straightening teeth second. The organization fosters a fun, encouraging, and collaborative work environment where every team member is valued and supported. Smile Doctors is widely respected for its commitment to nurturing talents and building strengths, empowering professionals to achieve not only career success but personal growth as well. With rapid expansion and a firm industry... Show More

Job Requirements

  • High school diploma or equivalent required
  • one (1) year of administrative experience preferred
  • ability to communicate effectively verbally and in writing
  • ability to listen and understand information verbally and in writing
  • bilingual a plus, but not required

Job Qualifications

  • High school diploma or equivalent
  • one (1) year of administrative experience preferred
  • ability to communicate effectively verbally and in writing
  • ability to listen and understand information verbally and in writing
  • bilingual a plus, but not required

Job Duties

  • Greets and receives customers, determines nature of visit, and notifies appropriate team member(s)
  • performs various administrative duties
  • welcomes visitors to the practice and provides information about clinic features
  • answers, screens, and routes incoming calls and takes messages as needed
  • checks-in and collects general information from patients on their first visit
  • verifies insurance information
  • notifies clinicians of patient arrival and readiness
  • makes appointments for returning patients as necessary
  • prints/reprints appointment reminders and school/work excuses
  • may make changes to the patient schedule as necessary
  • coordinates payment arrangements or account resolution
  • receives, stores, and delivers shipments and mail
  • takes payments and posts to account
  • updates charts and patient information
  • drives internal marketing initiatives and fosters participation from everyone

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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