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Job Overview
Compensation
Hourly
Exact $15.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible schedule
Employee wellness programs
Job Description
This job opportunity is with a resort, a type of hospitality establishment that offers various accommodations, amenities, and services to guests seeking leisure, relaxation, or event-hosting experiences. Resorts typically provide a comprehensive range of facilities such as lodging, dining, recreational activities, and sometimes spa and wellness centers, aiming to create an all-inclusive vacation experience for visitors. The resort places a high priority on guest satisfaction and strives to exceed expectations by providing helpful, friendly, and informative service throughout a guest's stay.
The role in question is that of a guest service assistant, whose primary purpose is to provide assista... Show More
The role in question is that of a guest service assistant, whose primary purpose is to provide assista... Show More
Job Requirements
- high school diploma or general education degree (GED)
- one to three months related experience and/or training
- ability to read and speak English
- ability to use internet
- ability to sit, talk, hear frequently
- ability to occasionally stand, walk, lift up to 25 pounds
- regular and reliable attendance
Job Qualifications
- high school diploma or general education degree (GED)
- one to three months related experience and/or training
- ability to read and speak English
- ability to use internet
- strong communication skills
- customer service orientation
Job Duties
- promotes resort's facilities and area attractions
- serves as a local information source for guests
- provides information about special events within the resort and the surrounding area
- maintains adequate supply of brochure rack items in a clean, well-organized manner
- answers all incoming calls to the guest service desk
- assists guests with various services such as making dining reservations, ordering flowers, wine, or gift baskets, coordinating car and limousine service, making or changing airline reservations, providing directions, and other special arrangements
- assists guests with questions and concerns, makes suggestions and identifies possible solutions
- incorporates safe work practices in job performance
- regular and reliable attendance
- performs other duties as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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