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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.25 - $18.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Holiday pay
401k enrollment
401k employer contributions
Team member appreciation events
Complimentary Meals
Job Description
The Atlanta Athletic Club (AAC) is a prestigious private club known for its unwavering commitment to excellence in service and member experiences. With a rich history and a strong reputation, AAC offers a vibrant and welcoming environment where members can enjoy world-class amenities, social events, and recreational activities. The club embodies core values such as Elevating Experiences, Embracing Relationships, Serving "Our Club," Inspiring Discovery, and Growing Stronger. These values guide the organization's efforts to provide exceptional service and foster a community atmosphere that ensures members and guests feel valued and appreciated. As a member of the AAC team, individuals have... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service, hospitality, or front desk operations is advantageous but not required
- flexible schedule including mornings, afternoon, evenings, weekends and holidays
Job Qualifications
- High school diploma or equivalent
- excellent verbal and written communication skills
- strong ability to provide friendly, personalized, and professional service
- ability to handle and resolve member issues effectively
- capable of managing multiple tasks simultaneously in a fast-paced environment
- meticulous in record-keeping and administrative tasks
- competent in using Microsoft Excel, PowerPoint, Word and other various computer systems and office equipment
- always maintain a neat and professional appearance
Job Duties
- Deliver exceptional, professional service to all members and guests while upholding the mission and core values of Atlanta Athletic Club
- serve as the primary point of contact at the front desk by managing incoming calls, emails, and in-person inquiries with accuracy and professionalism
- maintain thorough knowledge of Club events, hours of operation, and programming to provide timely and accurate information
- accurately update and maintain the event reservation system, ensuring all reservation details are confirmed and properly documented
- maintain and organize Banquet Event Orders (BEOs), event history files, and related documentation to support operational efficiency
- coordinate daily event communications, including updating the Club reader board and preparing event signage
- ensure buffet labels and event menus align with approved banquet event orders
- promote Club venues and member event opportunities to support private event and programming goals
- assist with member services needs, including lost and found and prompt resolution of concerns or feedback
- maintain a clean, organized, and professional front desk environment
- provide administrative and operational support to the Events and Front Desk leadership team as needed
- perform additional duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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