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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
flexible schedule
Job Description
The position of Front Desk Concierge is a vital role within a well-established residential community, dedicated to providing exceptional service to its residents and guests. This community prides itself on delivering a secure, welcoming, and efficiently managed environment, where every interaction reflects the community's core values and mission. As an integral member of the front-line team, the Front Desk Concierge serves as the first point of contact, setting the tone for residents' experiences by offering professional, courteous, and timely assistance upon their arrival.
This role demands a high level of customer service expertise, as the Front Desk Concierge is re... Show More
This role demands a high level of customer service expertise, as the Front Desk Concierge is re... Show More
Job Requirements
- Must be able to lift 30lbs
- ability to stand or sit for extended periods
- willingness to work Wednesday through Sunday according to scheduled shifts
- ability to communicate effectively verbally and in writing
- ability to handle, finger, grasp and lift objects and packages
- availability to work weekends
- adherence to safety protocols
- professional and ethical conduct
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or front desk role preferred
- effective communication and interpersonal skills
- ability to handle multiple tasks and prioritize
- proficiency in basic computer skills
- knowledge of security and emergency response procedures desirable
Job Duties
- Greet residents and guests upon entry and respond to requests, questions and any other needs appropriately and professionally
- document issues or transactions as needed
- answer the telephone promptly and attend to callers' requests appropriately and professionally
- keep track of activity logs and incident reports for the Community Association Manager to review
- demonstrate excellent customer service, communication and time management skills
- greet and direct residents, guests and invitees
- monitor Emergency Response System
- monitor and control Electronic Security Control Systems, if applicable
- monitor and control access to the building
- maintain daily logs, records and forms
- log in all packages and track them through to pick up by the recipient
- resolve and follow-up on all complaints/issues notifying the Community Association Manager as necessary
- ensure all safety precautions are followed while performing duties
- assist with resident notifications or special events
- perform other responsibilities as assigned by management
Job Qualifications
Experience
No experience required
Job Location
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