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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Recognition Programs and Rewards
Discounted hotel rates
401(k) with Company Match
Paid Time Off
paid sick days
Employee Stock Purchase Program
tuition reimbursement programs
Learning and advancement opportunities
Job Description
Liberty Place Charleston, a Hilton Club, is a premier hospitality establishment located on the historic site of the Liberty Tree. This stunning property features 100 beautifully appointed suites and offers an exceptional experience blending history, comfort, and modern luxury. As part of the globally recognized Hilton brand, Liberty Place Charleston prides itself on delivering superior guest service and maintaining an inclusive and dynamic culture. With a strong commitment to excellence, the hotel is staffed by a talented team of 55 Connie-Award winning professionals who create memorable experiences for owners and guests alike. The property embraces a vibrant work environment where... Show More
Job Requirements
- High school diploma or equivalent experience
- Additional hospitality education is a plus
- Demonstrated background in a front desk or customer service position, ideally within hospitality
- Excellent communication and interpersonal skills
- Ability to multitask and stay organized in a fast-paced environment
- Proficiency in using hotel management software and MS Office
- Flexibility to work various shifts, including weekends and holidays
- Strong problem-solving abilities and attention to detail
- A positive demeanor and a phenomenal teammate approach
Job Qualifications
- High school diploma or equivalent experience
- Additional hospitality education is a plus
- Demonstrated background in a front desk or customer service position, ideally within hospitality
- Excellent communication and interpersonal skills
- Proficiency in using hotel management software and MS Office
- Flexibility to work various shifts, including weekends and holidays
- Strong problem-solving abilities and attention to detail
- A positive demeanor and a phenomenal teammate approach
Job Duties
- Create a smooth, welcoming, and exceptional experience for guests at every step of their stay, from arrival to departure
- Respond to guest inquiries and resolve issues promptly and courteously
- Handle reservations, cancellations, and modifications efficiently
- Maintain accurate records of guest accounts and transactions
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
- Promote hotel services and amenities, enhancing the guest experience
- Handle cash, credit card, and other transactions with utmost accuracy
- Ensure the front desk area is clean, organized, and presentable at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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