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Front Desk Associate

Job Overview

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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Paid Time Off
flexible schedule
employee discount
on-site parking
Training and development opportunities

Job Description

The hiring establishment is a dynamic indoor sports facility, well-known for its vibrant ice rink programs and commitment to community recreation. This facility primarily serves ice sports enthusiasts, offering a diverse range of in-house programs from hockey leagues to public skating sessions. The environment is energetic and fast-paced, tailored to deliver an outstanding customer experience while fostering a safe and friendly atmosphere for guests of all ages. As a crucial part of its operations, the establishment emphasizes excellent customer service and knowledgeable staff who can assist visitors with program registration and rental needs. Its community-oriented values focus on encouraging an... Show More

Job Requirements

  • Customer service experience preferred
  • Ability to read and understand written instructions
  • Ability to work nights, weekends, holidays, and special events
  • Physical ability to stand, walk, sit, use hands and fingers, reach, balance, stoop, kneel, crouch, talk, and hear
  • Ability to occasionally lift and move up to 25 pounds

Job Qualifications

  • Customer service-oriented, preferably with previous customer service experience
  • Reliable team player
  • Must be able to read and understand written instruction
  • First aid training is preferred
  • Ability to work nights, weekends, holidays, and special events

Job Duties

  • Greet and welcome each customer
  • Record sales transactions, process registrations, and take payments
  • Perform routine clerical duties, including answering phones, filing, and updating the program boards
  • Maintain a clean environment for all guests and staff
  • Enroll customers in hockey leagues and internal and public programming sessions
  • Provide information on facility, entertainment, and sports options and facility rules and regulations
  • Assist with the setup and breakdown of on-ice partition boards, nets, etc., when needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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