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Front Desk Associate

Job Overview

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Compensation

Hourly
Range $9.00 - $10.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development

Job Description

The hiring establishment is a dynamic sports and entertainment facility specializing in offering a wide range of in-house programs primarily focused on hockey leagues, skating sessions, and public recreational activities. This facility is committed to providing an engaging, safe, and fun environment for all attendees, whether they are participants, families, or casual visitors. Known for its comprehensive programming that caters to all ages and skill levels, it stands as a cornerstone in the community for promoting physical activity, fostering teamwork, and encouraging a healthy lifestyle through its various sport and entertainment options.

This position offers an exciting opportunity for individua... Show More

Job Requirements

  • Ability to stand, walk, sit, use hands and fingers, handle objects and office tools, reach, balance, stoop, kneel, crouch, talk, and hear
  • Ability to occasionally lift and/or move up to 25 pounds
  • Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
  • Willingness to work in an office and rink environment with moderate noise levels
  • Commitment to perform other duties as assigned
  • Must be physically able to perform the job duties
  • Availability to work flexible hours including nights, weekends, holidays, and special events

Job Qualifications

  • Customer service-oriented, preferably with previous customer service experience
  • Reliable team player
  • Must be able to read and understand written instruction
  • First aid training is preferred
  • Ability to work nights, weekends, holidays, and special events

Job Duties

  • Greet and welcome each customer
  • Record sales transactions, process registrations, and take payments
  • Perform routine clerical duties, including answering phones, filing, and updating the program boards
  • Maintain a clean environment for all guests and staff
  • Enroll customers in hockey leagues and internal and public programming sessions
  • Provide information on facility, entertainment, and sports options and facility rules and regulations
  • Ensure that all guests attending any public program sign an online waiver before participating in any program
  • Assist with the setup and breakdown of on-ice partition boards, nets, etc., when needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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