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Job Overview
Compensation
Hourly
Range $13.00 - $17.00
Benefits
Employee Discounts
Opportunity for advancement
Paid Time Off
free food and snacks
free uniforms
Direct career growth path to management positions
Competitive hourly base pay plus tips
Job Description
Scenthound is a rapidly growing pet wellness company dedicated to providing exceptional health and wellness services tailored specifically for dogs. As a specialized dog care provider, Scenthound offers comprehensive memberships that include grooming, health assessments, and personalized wellness plans designed to keep dogs healthy and happy. The company prides itself on delivering high-quality service in a welcoming and compassionate environment while educating dog owners about the best care for their pets. With a strong focus on community and customer satisfaction, Scenthound fosters an environment of growth, teamwork, and career advancement within the pet care industry.
The Sales & Front D... Show More
The Sales & Front D... Show More
Job Requirements
- Sales experience and confidence
- Customer service experience
- Computer/technology proficiency
- Passion for dogs and dog health and wellness
- Strength to lift up to 70 pounds
- Stamina to stand for long periods of time
- Reliable transportation
- Willingness to work in a smoke-free environment
Job Qualifications
- Sales experience and confidence in membership sales
- Customer service experience in retail or restaurant settings
- Proficiency with computers and technology
- Passion for dogs and dog health and wellness
- Strong communication and interpersonal skills
- Ability to independently solve problems
- Attention to detail and time management skills
- Accountability to uphold company standards
Job Duties
- Drive membership sales through health and wellness education
- Drive key performance indicators - average ticket price and rebook ratio - through memberships, service add-ons, and retail sales
- Develop membership leads
- Follow up with potential members
- Answer phone calls, schedule customer appointments, manage customer profiles and records
- Manage cash drawer - responsible for daily cash handling
- Manage customer expectations
- Resolve customer concerns
- Retain memberships
- Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
- Perform other tasks and duties as assigned by the Scenter Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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