Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
DailyPay
Brand Hotel Room Discounts
Company Wide Hotel Room Discount Program
Referral Bonus Incentive
Retention Bonus Incentive
Tuition Reimbursement
Annual Review Program
Extensive Room for Growth
Paid training
Job Description
TRU by Hilton in Manchester, NH, is a vibrant and welcoming establishment that prides itself on delivering a memorable hospitality experience to every guest. As part of the globally recognized Hilton brand, TRU offers a modern and refreshing hotel experience focused on simplicity, comfort, and excellent service. Located in the heart of Manchester, a city known for its rich history and lively community, TRU by Hilton is a prime choice for travelers seeking convenience and a high standard of hospitality. The hotel caters to a diverse clientele, including business travelers, families, and tourists, making it a bustling hub where professionalism... Show More
Job Requirements
- Customer service experience
- Hotel experience is a plus but not required
- Reliability
- Attention to detail
- Ability to work overnight shifts as backup coverage
- Availability to work weekends
- Flexible schedule
Job Qualifications
- Customer service experience
- Strong communication skills
- Ability to multitask efficiently
- Knowledge of hotel procedures is a plus
- Friendly and approachable personality
- Basic computer skills
Job Duties
- Maintain a warm, welcoming and professional demeanor while interacting with all guests
- Check guests in and out of the hotel, ensure proper payment is received, special requests are noted and fulfilled, and accurate information is recorded
- Answer the phone in a professional and helpful manner
- Follow procedures on posting charges and settling guest accounts
- Effectively address and resolve guest problems to increase guest satisfaction
- Be knowledgeable of emergency procedures and hotel policies
- Practice punctuality for scheduled shifts
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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