Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Season pass
Complimentary tickets
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
401K with company match
Employee Discounts
Free transportation
Job Description
Snowbird Resort is an iconic destination located in the heart of the Wasatch Mountain Range in Salt Lake City, Utah. Known for its stunning natural beauty and world-class skiing and snowboarding terrain, Snowbird continually attracts outdoor enthusiasts and adventure seekers from around the globe. Offering a unique blend of winter and summer recreational activities, Snowbird is a year-round resort that boasts not only breathtaking mountain views but also a vibrant work environment that celebrates a passion for the outdoors and exceptional guest services. At Snowbird, the team is comprised of dedicated individuals who value teamwork, hospitality, and a commitment to... Show More
Job Requirements
- High school diploma or equivalent
- Hotel receptionist job experience is a plus
- Great listening, speaking, presentation, and up sell skills
- Multitasking is a must
- Strong organizational skills
- 18 years of age or older
- A positive attitude and ability to work well under pressure
Job Qualifications
- High school diploma or equivalent
- Hotel receptionist job experience is a plus
- Great listening, speaking, presentation, and up sell skills
- Strong organizational skills
- Ability to work well under pressure
- Positive attitude
Job Duties
- Check guests in and out in a professional and friendly manner
- Display the ability to communicate discount and up sell strategies
- Accommodate guests' special requests and VIP arrivals with the highest level of hospitality and professionalism
- Book lodging reservations using knowledge of occupancy levels as well as answer softphone calls when appropriate
- Respond to guest questions and take action to resolve customer complaints
- Verify guest payments and process credit cards
- Protect guest privacy
- Assist guests with restaurant and spa reservations and general knowledge of the resort
- Post after hours sundries shop charges in the PMS system
- Assist guest services (concierge) when needed
- Update guest files with phone number and email address at check in
- Perform other duties and tasks as assigned by manager or supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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