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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.50
Work Schedule
Night Shifts
Benefits
Comprehensive health benefits
Paid Time Off
Paid holidays
401K with company match
Daily Pay
Family benefits
wellness programs
flexible spending accounts
Tuition Assistance
Military leave
Employee assistance program
Life insurance
Disability insurance
accident insurance
critical illness insurance
hospital insurance
Pet insurance
Exclusive team member discounts
Advancement opportunities
Community Involvement Programs
Job Description
Westgate Lakes Resort & Spa is a stunning lakefront destination located in Central Florida, best known for its proximity to the region's world-famous theme parks and attractions. This resort offers a superb opportunity for both guests and employees to enjoy the vibrant atmosphere of one of Florida's top vacation spots. As a part of Westgate Resorts, the company has been recognized by U.S. News as one of the Best Companies to Work For, reflecting its commitment to excellence, employee satisfaction, and guest service. The resort prides itself on providing world-class amenities, picturesque surroundings, and an engaging environment where guests from... Show More
Job Requirements
- High school diploma or general education degree (GED)
- One to three months related experience and/or training
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Effective presentation skills in one-on-one and small group situations with customers, clients, and team members
Job Qualifications
- High school diploma or general education degree (GED)
- One to three months related experience and/or training
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Effective presentation skills in one-on-one and small group situations with customers, clients, and team members
Job Duties
- Greet and register guests
- Assign rooms to guests
- Issue room keys and provide escort instructions to Bellhop
- Date stamp, sort, and rack incoming mail and messages
- Transmit and receive telephone messages
- Answer inquiries about hotel services, guest registration, dining, entertainment, and travel directions
- Keep records of room availability and guest accounts
- Compute bills, collect payments, and make change
- Make and confirm reservations
- Post charges including room, food, liquor, and telephone to guest ledgers
- Arrange restaurant, transportation, or entertainment reservations and tours
- Assist guests with depositing valuables in hotel safe or safe deposit box
- Perform nightly bucket checks
- Listen and resolve guest problems
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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