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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $38.93
Work Schedule
Flexible
Job Description
The Ritz-Carlton San Francisco is part of the prestigious Ritz-Carlton brand, a global leader in luxury hospitality renowned for its commitment to exceptional guest service and unforgettable experiences. Situated at 600 Stockton Street in the heart of San Francisco, this iconic hotel combines historic charm with modern elegance, serving business travelers, tourists, and discerning guests from around the world. As a member of Marriott International's award-winning portfolio, The Ritz-Carlton San Francisco upholds the highest standards of luxury accommodations, impeccable service, and sophisticated amenities, making it a top choice for those seeking comfort and excellence in one of America's most vibrant... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to communicate clearly and professionally
- Strong customer service orientation
- Ability to maintain confidentiality and professionalism
- Availability to work evening shifts
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to communicate clearly and professionally
- Strong customer service orientation
- Ability to maintain confidentiality and professionalism
- Proficiency with computer systems and reporting tools
Job Duties
- Process all guest check-ins by confirming reservations, assigning rooms, and issuing room keys
- Process all payment types including room charges, cash, checks, debit, and credit
- Manage all guest check-outs and resolve any late or disputed charges
- Answer, record and process guest calls, messages, requests, questions, or concerns
- Coordinate with Housekeeping to ensure room readiness for check-in
- Communicate parking procedures to guests and dispatch bell or valet staff as needed
- Run daily arrival and departure reports, complete cashier and closing reports, balance receipts according to accounting specifications
Job Qualifications
Experience
No experience required
Job Location
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