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PM Hotel Group logo

Front Desk Agent | Homewood Suites | Oakland, CA

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.25 - $20.50
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

excellent pay
hotel discounts
flexible scheduling
inclusive work environment
Employee development opportunities
Paid Time Off

Job Description

Our company is a fast-growing, guest-focused hotel that prides itself on providing exceptional service and a welcoming atmosphere. As a key player in the hospitality industry, we dedicate ourselves to creating memorable experiences for travelers while maintaining a vibrant and supportive work environment for our employees. We value professionalism, enthusiasm, and a commitment to excellence at every level of our organization. Joining our team means becoming part of a dynamic hospitality company that blends traditional warmth with modern innovation to stand out in the competitive hotel market.

We are currently seeking a Front Desk Associate to be the fac... Show More

Job Requirements

  • High School diploma or equivalent
  • willingness to work varying shifts including nights, weekends, and holidays
  • ability to stand, sit, walk, bend, twist, and lift up to 50 pounds
  • excellent customer service skills
  • ability to work under pressure
  • strong communication skills
  • basic computer literacy

Job Qualifications

  • High School diploma or equivalent
  • three to six months of related experience preferred
  • strong interpersonal and communication skills
  • ability to work in a fast-paced environment
  • basic knowledge of hotel operations
  • proficient in using computers and property management systems
  • ability to manage stressful situations professionally

Job Duties

  • Greet and check in guests
  • provide exceptional customer service
  • communicate clearly and professionally
  • share local area knowledge about restaurants, entertainment, and sporting events
  • handle cash transactions responsibly
  • use property management systems and databases
  • assist guests with inquiries and requests

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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