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Job Overview
Compensation
Hourly
Range $13.00 - $16.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Shaner Hotel Group is a highly respected leader in the hospitality industry with a reputation for excellence and innovation. As one of the foremost award-winning hospitality owner-operators and management companies, Shaner Hotels operates a diverse portfolio of over 65 properties including full-service hotels, select-service establishments, extended-stay venues, and resort properties. With more than 7,500 rooms across 14 states and four countries, Shaner Hotels partners with renowned hospitality brands as well as independent hotels, providing comprehensive services to investors, hotel owners, and brands. These services include hotel development, design and construction, e-commerce solutions, and revenue management. The company's commitment to enhancing... Show More
Job Requirements
- high school graduate or equivalent
- minimum one year customer service experience
- previous hotel experience preferred
- ability to satisfactorily communicate with guests management and co-workers
- computer experience preferred
- bilingual english spanish a plus
- knowledge of local activities and attractions appropriate for clientele
Job Qualifications
- high school graduate or equivalent
- minimum one year customer service experience previous hotel experience preferred
- ability to satisfactorily communicate with guests management and co-workers to their understanding
- computer experience preferred
- bilingual english spanish a plus
- knowledge of local activities and attractions appropriate for clientele
Job Duties
- be available to work a flexible schedule including weekends holidays and varied shifts
- handle guest complaints ensuring guest satisfaction
- process all check-ins and check-outs according to established hotel requirements
- adhere to payment cash handling and credit policies procedures
- generate print and distribute daily reports to designated departments personnel
- resolve discrepancies on the room status report with housekeeping
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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