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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $23.00 - $26.00
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
retirement savings plan
Parental leave
parking
Fitness Reimbursement
Cell phone reimbursement
Job Description
AvantStay is a rapidly growing, venture-funded company that specializes in delivering world-class, authentic, and tech-enabled short-term rental (STR) group experiences aimed primarily at the millennial generation. Operating within the exploding $100+ billion STR industry, AvantStay provides a highly customized, end-to-end experience tailored specifically for groups, leveraging technology at every operational layer to streamline and enhance the customer journey. As a leading player in this competitive market, AvantStay blends hospitality with innovation, ensuring guests receive not only comfortable accommodations but also a seamless and memorable experience through the use of cutting-edge property management systems and thoughtful guest service.
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Job Requirements
- "Guest first" attitude towards hospitality with a passion for creating great experiences
- experience working in a startup environment
- willingness to work weekends and evenings full time
- must be based in or willing to commute to Laguna Beach, CA
- attentive to detail and perfectionist
- fast-paced work environment adaptability
- hardworking and focused
- ability to understand and convey business and technical concepts
Job Qualifications
- Broad technology experience including different property management systems
- excellent communication skills to engage a broad range of stakeholders
- problem-solving abilities
- positive attitude and self-starter mentality
- teamwork skills as well as ability to work independently
- knowledge of short-term rentals and housekeeping is a plus
- strong analytical, strategic and collaborative skills
- experience in real estate, hospitality or technology is beneficial
- ability to quickly learn new software systems
- bilingual in English and Spanish is preferred
Job Duties
- Conduct live check-ins for arriving guests
- receive, organize and stock deliveries of housekeeping and operational supplies
- lift, move, unpack and organize office and storeroom materials
- guide guests through the AvantStay experience ensuring positive first impressions
- maintain constant communication with the field team about guest arrivals and requests
- utilize technology to release check-in instructions and close Live Check-In cases in Salesforce
- assist with inventory duties including preparing items for the field team and tracking linen and consumables use
- maintain and organize gathering spaces including office and surrounding areas
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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