Front Desk Agent (full-time) and Night Auditor (part-time) - Iron Blosam at Snowbird
Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
ski pass
Comp ticket
Employee Discounts
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
401k
Free transportation
Job Description
Snowbird is a renowned mountain resort located in the heart of the Wasatch Mountain Range in Salt Lake City, Utah. Known for its breathtaking views and expansive terrain, Snowbird has established itself as a premier destination for outdoor enthusiasts throughout the year. The resort offers a wide range of summer and winter activities, catering to a diverse clientele who seek both adventure and relaxation in a unique mountain setting. With its deep commitment to excellence and guest satisfaction, Snowbird also prides itself on fostering a remarkable team of employees who share a passion for the outdoors and dedication to delivering... Show More
Job Requirements
- High school diploma or equivalent
- Hotel receptionist job experience is a plus
- Great listening, speaking, presentation, and up sell skills
- Multitasking is a must
- Strong organizational skills
- 21 years of age
- A positive attitude and ability to work well under pressure
Job Qualifications
- High school diploma or equivalent
- Hotel receptionist job experience is a plus
- Great listening, speaking, presentation, and up sell skills
- Multitasking is a must
- Strong organizational skills
- 21 years of age
- A positive attitude and ability to work well under pressure
Job Duties
- Check guests in and out in a professional and friendly manner
- Display the ability to communicate discount and up sell strategies
- Accommodate guests’ special requests and VIP arrivals with the highest level of hospitality and professionalism
- Book lodging reservations using knowledge of occupancy levels as well as answer Softphone calls when appropriate
- Respond to guest questions and tasks action to resolve customer complaints
- Verify guest payments: process credit cards
- Protect guest privacy
- Assist guests with restaurant and spa reservations and general knowledge of the resort
- Assist guest services (Concierge) when needed
- Update guest tiles with phone number and email address at check in
- Perform other duties and tasks as assigned by manager or supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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