Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401K Matching
Employee Discounts
Flexible Schedule
Job Description
The Edgewater is a historic and luxurious hotel situated in the vibrant heart of downtown Madison, Wisconsin. Located conveniently next to the University of Wisconsin-Madison and within walking distance of the Capitol Square, The Edgewater offers not only premium accommodations with 202 beautifully appointed rooms but also an unmatched waterfront experience right on the shores of Lake Mendota. Our establishment embodies a proud revival of a classic hotel, blending historic charm with modern amenities and services. Guests come to stay with us for both leisure and business, whether to enjoy a restful night, dine in one of our three exceptional... Show More
Job Requirements
- previous guest service experience
- ability to carry out physical job duties efficiently
- caring and positive attitude
- genuine interest in providing memorable guest experiences
- team-oriented mindset
- excellent customer service skills
- flexible schedule including weekends and holidays
Job Qualifications
- previous guest service experience
- experience in hospitality preferred
- excellent customer service skills
- strong communication abilities
- ability to multitask in a fast-paced environment
- positive and team-oriented attitude
- attention to detail
Job Duties
- ensure seamless check-in and check-out processes
- provide recommendations for local dining and entertainment
- assist guests with requests and needs
- maintain a professional and welcoming demeanor
- collaborate effectively with team members
- handle guest inquiries via phone and in person
- uphold the highest standard of customer service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: